Collaborative, resourceful and strong team player supporting the rights of state law enforcement employees as their exclusive bargaining agent, working to improve pay, benefits and working conditions for all of our Maryland State law personnel.- Provide administrative support to the President, Vice President and Treasurer.- Serve as liaison between the Maryland Court and agency.- Process invoices for payment, code appropriately, and perform monthly budget reconciliations.- Review, complete, code, process, and file various forms, applications, and record in accordance with established practices and standards.- Receive, open, sort, and distribute mail, parcels, files, and other materials. - Purge files in accordance with established procedures, schedules, and legal requirements. - Primary contact for conferences and monthly meetings including communication, schedule coordination, negotiating vendor agreements, and oversee coordination from planning to executing.

Life/Career Coach Collaborative Coaching - Crofton, MDJuly 2020 to Jan 2023Resourceful and focused professional with strong listening, decision-making, effective communication, and critical thinking skills. Assist clients in developing realistic goals including life and career plans. Motivate individuals to make positive life-altering changes. Track client progress and maintain case files for reporting purposes.- Teach cognitive behavioral concepts, focusing on personal/career growth and development. - Evaluate clients’ advancement toward goal actualization.- Encourage continued and sustainable progress.- Provide career advice and navigate career transitions.- Review career assessment results and provide guidance emphasizing on strengths and weaknesses.- Provide job seekers with job interview skills to include role play, mock interviews, dress for success, body language

Responsible for supporting all regional/national marketing initiatives within the Maryland and Delaware Division, aligning with the core responsibility of traffic generation. Work closely with division management in a fast-paced environment with changing market conditions, in pursuit of reaching sales, closings, and company goals.- Develop and implement strategic marketing plans for Maryland and Delaware communities based on demographic data, market trends and company’s yearly plan.- Recommend themes and programming components for all division and community marketing events based on consumer research, buying patterns and maintain responsibility for generating attendance and registration data at events.- Ensure that product production of division and community forward-facing communication, including collateral and signage, adheres to brand standards.- Manage the New Home Information Manager to develop and load web content and updates in pursuit of a seamless customer experience and achievement of no less than the required benchmark scores for the web audits.- Spearhead targeted, direct marketing communication, including email, direct mail, social media, and advertising. - Partner with sales management to develop best-fit incentives/offers for achieving sales/closings goals.- Develop and oversee annual and program marketing budgets.- Analyze prospect, buyer & market demographics to consistently determine best-fit targets for direct marketing outreach.- Execute and develop marketing efforts and launch efforts for national marketing promotions.- Provide market data and insight into land acquisition opportunities.- Review competitors and give insight to sales management on competitor activities, etc. - Address community needs/challenges strategically with a focus on a data-driven approach to develop action plans.- Tracks results for all marketing initiatives including realtor outreach programs.

Worked as a key collaborative partner with the Sr. Management Team. Responsible for developing and executing two life-style brands to deliver a sufficient volume of qualified leads to meet monthly sales plan. Independently responsible for implementing all marketing strategies based on demographic data, market trends and company goals to drive qualified leads to meet monthly sales plan. - Interfaced extensively with advertising agency, marketing and PR consultants, outside vendors and internal departments. - Managed a 1.2-2.4 million dollar annual budget. - Coordinated development and installation of interior/exterior/weekend signage at all communities. - Developed and implemented marketing solutions to promote traffic and sales. - Managed and promoted social media programs to consumers and broker community. - Responsible for maintenance & technical application supporting company social media campaigns. - Served as the administrator for company blog postings, Face book, video, photography and website. - Collaborated with internal and external stakeholders on community place-making, new home floor-plans, exterior styles and landscape design

Provided fair, consistent interpretation & day-to-day administration of human resources policies, programs & practices. - Managed recruiting, staffing, performance management, wage/salary administration, FMLA administration, etc. - Implemented diversity action plan. - Interfaced daily with senior management team collaborating on strategic initiatives. - Coordinated and implemented hiring process and recruited for all hourly and salaried employees/positions. - Managed company-wide New Hire Orientation process, including process development and training. - Provided guidance and coaching to managers/employees on employee relations & performance management issues including legal guidelines and state laws. - Fully responsible for all workman’s compensation claims.

- Provide fair, consistent interpretation and day-to-day administration of human resources policies, programs and practices, including recruiting & staffing, performance management, time & attendance/pay practices, drug testing, wage/ salary administration, FMLA admin, diversity action plan implementation while working with sr.management on daily basis- Daily interaction with employees enabling any issues to be addressed in a timely manner.- Coordinated & implemented hiring process for hourly & salaried employees - Coordinated & implemented job fair participation, college recruiting and internship process- Recruited for salaried & hourly positions- Managed company-wide New Hire Orientation process, including process development, training of employee service providers & measuring results for process improvement. - Provided guidance and coaching to managers/employees on employee relations and performance management issues.- Analyzed timeliness & quality of employee goals and reviews- Developed written employee communications.- Created and implemented company wide recognition programs - Participated in development and implementation of diversity plan.- Conducted exit interviews; analyzed & recommend feedback to managers/departments- Provided guidance on the human issues associated with process improvements.- Conducted human resources and education needs assessments. - Supported individual development planning processes.- Ensured controllable G&A expenses are effectively managed and cost control targets were met.- Guided management in changes in organizational design processes- Ensured legal compliance with federal, state and local employment laws.- Lead cross-functional teams in training needs analysis, course content updates and development of WHI based case studies. Integrates feedback into revised courses- Managed staff of 4 salaried employees and provide guidance to office coordinators at other locations.

Full responsibilities of Project Manager executing development of restaurant build-out process ground to grand opening. - Daily interaction, communication with business owner managing all personal and business finances. - Office management responsibility of an office administrator, including administration of Health Insurance. - Real Estate/Investment responsibilities; researched and analyzed investment/economic information. - Negotiated lease terms and details.

Developed and coordinated trade shows including administering on-site activities, conferences and meeting arrangements. Communicated selling product, promotions, etc. to customers at all event shows, along with management of event registrations, product inventory and premiums. Coordinated and managed outside work force

Team leader for executing resolution of many serious and complex consumer issues originating from individual consumers, customers and agencies on daily basis. Served as training & advisory resource to team members. Responsible for two major brand products and served on a Brand Management Team working as a liaison between Manufacturing and Brand Marketing Group

Solely accountable for the design, delivery, reinforcement and evaluation of training and development programs. Traveled and trained Sales Team within the Eastern Division on a quarterly basis.