Lisa Craig Email & Phone Number

United States

• Custom designed exercise programs that enabled clients to achieve weight loss, build confidence, improve health, and adopt a healthier lifestyle.
• Coached and monitored clients through safe workouts modified to their fitness levels and medical considerations, such as scoliosis, arthritis, osteoporosis, Parkinson’s Disease, blindness, and various post-surgeries.
• Developed and delivered classes for the company’s fitness training program that consisted of circuit training, upper/lower body, core, and stretching classes as well as one-on-one training.

North Quincy, MA

• Skilled in building collaborative relationships with cross-functional team members.
• Committed to providing excellent customer service to internal and external clients.
• Reputation for strong organizational, communication, and critical thinking skills.
• Recognized with awards for teamwork and risk mitigation.
• Evaluated and documented data in a fast-paced environment providing clients with critical information to make investment decisions.
• Trained and coached new staff to become proficient in researching/processing corporate events across global markets.

Boston, MA

• Trusted point person for complex corporate events sensitive to the client and the bank.
• Key player in coaching staff members in researching/processing events across global markets.
• Excellence in providing accurate/pertinent details to investors.
• Assisted management in clean conversion with regard to the merger with State Street Corp.
• Developed and sustained internal and external client relationships by providing superior customer service.
• Reviewed and approved the work of associates for delivering timely and accurate final information to clients.

Boston, MA

• Assisted group through a functional realignment, the addition of the middle office business model, and several platform and technical changes.
• Made process improvement suggestions which were reviewed by management and later implemented.
• Served as role model and resource to less experienced analysts through extensive knowledge of Global Corporate Actions and markets and developed guide on basic procedures for training.
• Efficiently researched and relayed sensitive information to clients regarding corporate events.
• Trained newer staff members on all aspects of Global Corporate Actions while cross-training with other departments to gain a better understanding of the business.
• Performed excellent, error-free position reconciliation and instruction processing to sub-custodians and often stayed late to ensure that all events were fully instructed.

Certified Nutrition Coach

Certified Fitness Trainer

Bachelor Of Arts - Ba, Political Science And Government

Master Of Arts - Ma, Community And Social Psychology