Lisa Cusolito Email & Phone Number

Malden, Massachusetts

-Prepare late letters for residents with outstanding balances-Generate Renewal Offers for residents with leases due to expire -Process Notice to Vacate documents from residents preparing to vacate-Assist applicants with lease application process -Manage large volume of emails from residents in 210 unit luxury apartment complex-Coordinate requirements for move in and move out process for residents-Produce lease extensions, leases, parking, handicap, storage and pet addendums through DocuSign-Establish and build relationships with Realtors to aid in the application process-Approve Broker invoices for broker referrals

Malden, Massachusetts

-Respond to all incoming calls to screen interested apartment applicants-Follow up with applicants regarding existing applications -Facilitate new applications, hold deposits and all documents necessary to complete applications in a luxury apartment complex consisting of 210 units-Run screening on applicants and generate leases for signature -Show apartment amenities, studio units, 1 and 2 bedroom models-Calendar management which includes apartment showings and appointments for new tenants moving in-Manage high volume of walk in perspective applicants, phone calls and email inquiries - Assist residents with package concierge services and guest parking passes-Calculate and review income verification to determine if applicants qualify for units-Generate parking stickers and garage remotes for residents

Reading, Ma

Invoiced over $160,000.00 monthly in Home Care Services and over $100,000.00 in Day ServicesOversaw Accounts Receivable close to $200,000.00 monthly and Accounts PayableManaged Chief Executive Officers’ Calendar Set up interviews and confirmations as well as phone training with new phone system for all office employees Organized large volume of daily log sheets on a monthly basisReconciled bank statements for credit card purchases on a daily basisProcessed credit card payments and general journals for donations Monitored laundry tracking of card balances and cash balances weekly

Malden, Ma

Scheduled appointments, prepared intake letters and forms for new clientsNotarized documents and responded to high volume of calls from clients, attorneys, nursing home facilities and numerous othersPrepared letters, faxes, Wills, Trusts, Power of Attorney, Health Care Proxy and Mass Health Applications for clients

Boston, Ma

Filed forms with the Department of Industrial Accidents and checked on the status of cases, Impartial exams, etc.Prepared conference packages, issued subpoenas and rescheduled conferences and hearingsOrganized files and prepare file synopsis Sent out medical requests for Second Injury Fund potentialResponded to large volumes of telephone, email and fax inquiresLocated files within the officePrepared time sheets on a daily basisPrepared trial list for attorneys

Boston, Ma

Administered a large dedicated self-insured worker's compensation account, previously administered many accountsInitiated and coordinated three-point contactAnalyzed reported claims to determine whether to settle or resistHandled conciliation's at the Department of Industrial AccidentsApproved bills, set up IME's, investigative services, vocational rehabilitation, utilization and peer-to-peer reviews, closed filesResponsible for vast volumes of mail, phone and email inquiresCalculated and monitored reserves and negotiated settlements

Boston, Ma

Boston, Ma

Boston, Ma