I am self-motivated and a quick learner, with a strong attention to detail and a natural talent for organization and multitasking. I've had years of administrative experience in various settings and also love working with people and facilitating teams. In most positions, I have implemented changes to systems to increase efficiency and greater workplace motivation and satisfaction.Experience with: invoicing, bill paying, accounts payable, accounts receivable, Quickbooks, professional phone and email communication, organizing, Google Drive (Sheets, Docs), event planning, customer service, data entrySpecialties: Administration, Customer Service, Event Planning, Communications, Organization, Team Leadership, Childcare, Hospitality
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Program AssistantLancaster-Lebanon Iu13 Nov 2023 - PresentLancaster, Pa, Us -
Administrative ManagerStrasburg Coffee Company Aug 2021 - Oct 2023Accounting, Human Resources, and Administrative Support.
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Customer Service AssistantStrasburg - Heisler Library Aug 2018 - Feb 2022I greeted, welcomed, and helped patrons of all ages and abilities gain access to information and resources they needed, in person and over the phone. I kept all library materials organized and well-presented. I worked seamlessly and fluently within the Lancaster libraries' database for circulation and cataloging. I also completed any paperwork, printing, or labeling as needed. -
Executive Assistant & Events CoordinatorCupcakes Gourmet Oct 2012 - Sep 2013I assisted our owners and managers with administrative tasks, decision-making, goal-setting, and networking. I managed Cupcakes Gourmet's corporate accounts, email communications, special orders, and calendars. I coordinated all events such as fundraisers, festivals, weddings, showers, and parties. I developed Party Packages and contracts for our Party Room at our Malvern bakery where we hosted cupcake decorating parties for all ages and groups. I handled the planning, staffing, communications, preparation, and follow-up of each party.I also received incoming internship requests and employment inquiries for Cupcakes Gourmet and interviewed potential interns and employees.
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Student Services ReceptionistPennsylvania Leadership Charter School Nov 2011 - Aug 2012West Chester, Pa, UsI managed the front desk, interacting with teachers, administrators, students, and teachers on a daily basis. I received and routed all incoming phone calls, enforced the building's security procedures, posted outgoing and distributed incoming mail, managed conference room calendars, checked in student materials, and organized and completed incoming students' files. -
InnkeeperThe General Warren Inne Aug 2011 - Nov 2011I maintained eight cozy and immaculate guest rooms at the Inne, welcomed guests and assisted them with their needs, managed overnight and restaurant reservations, and served light Sunday morning breakfasts to guests.
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NannyPrivate Home Feb 2009 - Jul 2011I was a full-time nanny for a family with two young daughters. I took on many responsibilities, including developing, maintaining, and continually adapting a schedule for both girls, light housekeeping, preparing and providing meals, taking the girls to and from various activities, providing consistent quality care when the children are sick or hurt, and helping them meet developmental milestones. I discovered an increased sense of personal responsibility through this job, and my problem-solving skills and ability to multi-task were constantly being cultivated.
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Director Of Children'S MinistriesFirst Presbyterian Church Of West Chester Sep 2007 - Feb 2009I oversaw all of the children’s programs for infants through Grade 5. I recruited and coordinated volunteers, selected and developed curriculum, planned and led Wednesday night children’s activities, directed Vacation Bible School, contributed to regular staff meetings, and created and sent out regular mailings and newsletters. After several months, I was given responsibility for managing the churchwide Wednesday night program and given the opportunity to form a children’s ministry subcommittee. I also creatively thought through and implemented changes.
Lisa Kilheffer Education Details
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Eastern UniversityBiblical Studies -
American University Of RomeArt History
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B. Reed Henderson High School
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Millersville University Of PennsylvaniaCounselor Education/School Counseling And Guidance Services
Frequently Asked Questions about Lisa Kilheffer
What company does Lisa Kilheffer work for?
Lisa Kilheffer works for Lancaster-Lebanon Iu13
What is Lisa Kilheffer's role at the current company?
Lisa Kilheffer's current role is Program Assistant.
What schools did Lisa Kilheffer attend?
Lisa Kilheffer attended Eastern University, American University Of Rome, B. Reed Henderson High School, Millersville University Of Pennsylvania.
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