Lisa Danielson Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

I work closely with the store manager and art team supervisor to create eye catching, hand lettered signage that highlight the value of each product. I've organized all store signs in department sections, creating systems that assist my co-workers work more efficiently with signage. I also spearheaded 2022's Pride display in the store, creating product signage and a bright and colorful display to honor Pride month while featuring some of our best-selling products. While on the sales floor, I engage with customers by answering questions and assisting with finding and suggesting products. I help on the register, and stock shelves as needed.

Chicago, Il

I create illustrations for merchandise like t-shirts, hats and stickers. I manage content for social media accounts for my clients, as well as web design and web maintenance.

Chicago, Illinois, United States

In this role, I processed claims, invoiced customers, maintained orders and responded to customer inquiries. I referenced customer information and information about order deliveries. I used Shopify to approve new vendors for wholesale, and to answer questions about retail orders from the website. I answered phones, and responded to any questions from sales representatives who work with retailers selling Shiraleah products. I also worked closely with Order Management, to find solutions to any and all customer concerns.

Chicago, Illinois, United States

In this role, I answered incoming phone calls, answering client questions about insurance coverage, sometimes making changes to insurance coverage. I quoted auto, renters and homeowners insurance for customers. I called, emailed and sent out text messages to customers, to follow up on late payments. I also processed monthly payments for insurance policies.

Chicago, Illinois, United States

Store Graphic Artist:As a Store Graphic Artist, I illustrated and hand lettered in store sale chalkboards, every week for current promotions, as well as sale chalkboards for special events. I designed signs for the store, event flyers and labels, staying consistent with brand guidelines. I created images for social media like Facebook, Instagram and Twitter, and designed and created chalkboard header signs for new stores that opened in 2015, including Streeterville, West Loop and Elmhurst.Buyer:While a Lifestyles Buyer, I provided friendly customer service for each and every customer in my department. I answered questions and provided neutral education about supplements & body care items. I increased sales in the lifestyles sub-department by merchandising differently and ordering according to current sales. I brought in new and seasonal products periodically to keep department looking fresh & new, and to increase sales. I managed back of house, and front of house inventory, keeping shelves fully stocked. Customer Service Supervisor:While serving as a Customer Service Supervisor, I supervised cashiers on duty, opening and closing the front end of the store (including the cafe area), delegating break times, making change for cash drawers and handling customer inquiries. I also managed the customer service desk, handled returns, customer concerns and maintained a cash drawer at the service deskCashier:I started at Whole Foods as a cashier, and greeted every customer, completed each sale with a sense of urgency, and talked about store products with customers to create a relationship with them (especially regular customers). While cashiering, I made myself available to attend in store classes to learn more about store products.

Des Plaines, Il

As a Production Artist, I designed new product labels. I was responsible for full evaluation of design files to ensure quality printing, prepping files and ensuring their accuracy before printing on offset, flexo, or digital press. I prepared jobs for printing, handled typesetting, styling, and creating templates and layouts for labels, manuals, brochures, and public relation products for flexographic, offset and digital printing. Part of this prepress production also included proofreading, ensuring files have the proper bleed area and tolerance, creating dielines, cleaning up uneeded layers, trapping colors and fixing any errors or adjustments and sending files on an FTP.

Chicago, Il

As a Graphic Design Intern, I conducted project research; which included browsing design websites, blogs, photos and reports to gain more knowledge of the product and/or company that I was working with. I worked directly with the Art Director on a website redesign for a restaurant here in Chicago. I was responsible for the concept of site design and the photography of the elements used on the website.I also worked side by side with another Illustrator & Art Director on a logo/identity for a new restaurant in the DC area. I was responsible for part of the illustration and the typography used in the final logo.

Chicago, Il

As a Graphic Designer, I worked on a team of four to create page layouts, illustrations, icons and ads for local businesses. We rotated each week, assigning one thing to each Designer; front page layout, graphics/illustrations, ads or cover story inside layout. I was also part of the team that edited the final copy of the newspaper each week.