Lisa Baxter Email & Phone Number

Phoenix, Az, Us

Minneapolis, Mn, Us

Dallas, Texas, Us

I work remotely and lead a team of 25+ direct and indirect reports, including tech consultants, program managers, and software developers throughout the sales and implementation cycles. I manage business partnerships and accounts with a revolving $12M+ portfolio consisting of Fortune 100 companies as well as lead the implementation of software for clients. Customer needs and goals are central to everything I do.Performance Highlights:► Won 2 new customer accounts valued at $4.6M.► Increased year-over-year revenue by $800K. ► Increased team size by 20%.

Pasadena, Ca, Us

I was recruited to launch an enterprise product implementation business unit. I set direction for the unit, explored products’ value propositions for clients, and led business development initiatives. I worked remotely but visited clients frequently, spending 80% of my time on the road. My favorite part of the job was building relationships with both colleagues and customers.Performance Highlights:► Recruited and mentored 5 team members consisting of business analysts, implementation consultants, and project managers.► Implemented health, safety, and environment platforms in global organizations.► Led negotiations and delivery of business and IT projects/programs for customers.► As the only sales person, won 3 new accounts in roughly 1 year, generating $725K in total revenue.

Bois-Colombes, Paris Area, Fr

In this role, I generated business leads, oversaw new client accounts, and collaborated with clients to ensure we chose the right solutions to meet their needs. I was a remote employee and traveled 50% of my time because I needed to work on client sites to ensure a smooth delivery and implementation of enterprise software. I also made sales presentations to current and prospective clients as well as conducted quarterly business reviews of all accounts.Performance Highlights:► Collaborated with senior management to design customer success program to drive strategic company growth.► Managed 17customer accounts, generating $8.2M in sales. Exceeded sales goal by 28%+ each year.► Earned average customer satisfaction ratings of 8.8 on 10-point scale in 2014 and 9/10 in 2015 and 2016.

Loveland, Colorado, Us

My main responsibility was to incorporate new technologies to increase company growth and efficiency. I led efforts to enhance business processes and streamlined enterprise-wide program management by creating a centralized IT program management office. Performance Highlights:► Led team of 160+ members to complete 4-year, $10M PeopleSoft integration project. Improved functions in HR, finance, and customer relations.► Oversaw installation of accounts payable approval software at 1.8K branches, saving $1.3M annually in labor costs.► Reduced $250K in annual expenses by incorporating salesforce into operations, enabling company to more efficiently process claims and mitigate risks.

Herndon, Va, Us

I developed beta testing programs for new product offerings. I also implemented customer strategy, including recruiting clients for beta testing, assisting clients in installing enterprise products, and being a contact for post launch technical support.I uncovered sales opportunities because when clients liked modules tested in beta programs, they often purchased them. In addition, I had conversations with clients to solicit their feedback to enhance our testing and products.What I really liked about this job was being able to combine my creativity with hands-on work and building relationships with clients.Performance Highlights:► Built beta programs for 17 product lines, reduced product development life cycles by 3 months (on average), and saved $320K annually for single beta program.► Earned Excellence in Innovation Award and 5 nominations for President’s Club Award for beta program success.► Kept average customer satisfaction rating of 8.6 (on 10-point scale) for 11 consecutive years.► Supported $2M in annual revenue by serving as keynote speaker, trainer, and leader of user groups at conference.

Bachelor Of Science, Accounting

Computer Science