My passion is helping others succeed both personally and professionally. Over the course of my career—which spans roles in software development, program/project management, sales, vendor management, and customer success—I have always believed that people and relationships are the core to success. I create highly effective teams that are driven by a customer-first mentality. I leverage my diversity of experiences to help these teams see the bigger picture on projects and to collaborate effectively towards achieving our end goals.I also approach my work with a customer-focused mindset. I skillfully uncover my clients’ needs, collaborate with them to create the right solutions, and drive their success and satisfaction. I build rapport with clients and quickly gain their trust and confidence—taken together, this is what I’ve found to be the optimal formula for maximizing clients’ results.Career Highlights:► Built and managed innovative beta testing programs for 17 new product lines at Deltek, earning Excellence in Innovation Award and 5 nominations for President’s Club Award.► Launched new enterprise software implementation business unit at Tetra Tech.► Led the onboarding of 2 new clients at AECOM, generating $4.6M in revenue.► Maintained average customer satisfaction ratings of 9/10 for products and services over 14-year period.► Led implementation of software for multimillion-dollar client initiatives at AECOM.