Lisa Desilets

Lisa Desilets Email and Phone Number

Former Apple, Starbucks
Lisa Desilets's Location
Greater Calgary Metropolitan Area, Canada
Lisa Desilets's Contact Details

Lisa Desilets work email

Lisa Desilets personal email

n/a
About Lisa Desilets

My background of 28 years in retail sales and customer service demonstrates my commitment to a spectacular customer experience. It is through challenging myself by finding opportunities to develop personally, as well as leading others with respect and dignity that I have achieved success in two globally iconic organizations. Apple has been one of the most amazing companies to work for and the opportunities to innovate were pivotal for my growth in Europe & during my time in Canada. Being open to relocate has energized my career and strengthened partnerships in fulfilling ways that have both had me learning and teaching alongside my peers. As a seven year partner in Starbucks Coffee Company, I had cultivated an interesting and fulfilling career path that began in Vancouver, Canada in 2003. Since then I have worked in Calgary, Canada as a store manager, traveled much of Canada and the western United States opening stores with licensed partners then ultimately managing a licensed portfolio. In 2007, I explored the option of working internationally by joining the retail business in the UK as a district manager, first in Glasgow and then Milton Keynes and Cambridge.Specialties: People Development & Operational Excellence. Awarded District Manager of the Year 2009, Starbucks Coffee Company UK

Lisa Desilets's Current Company Details

Former Apple, Starbucks
Lisa Desilets Work Experience Details
  • Apple
    Store Leader
    Apple Dec 2014 - May 2023
    Calgary, Alberta, Canada
  • Apple Retail
    Senior Manager
    Apple Retail Jun 2011 - Nov 2014
  • Apple Retail
    Manager
    Apple Retail Oct 2010 - Jun 2011
  • Starbucks Coffee Company
    District Manager
    Starbucks Coffee Company May 2003 - Oct 2010
    Reporting into the regional director of operations, the key responsibilities of a district manager are to manage a portfolio of stores to achieve both profit-related and customer focused measures through exceptional operational standards. Being proud of the brand and the high quality and standards within which the company operates, makes being a district manager for Starbucks a thoroughly enjoyable role. Success achieved in this role is due to a relentless focus on customer service, and creating a positive and productive team environment with direct reports as well as peer group. Taking accountability for my partners and business within the district has driven me to achieve quality results in many company initiatives, programs and overall sales.
  • A&B Sound
    Sales
    A&B Sound 1995 - 2003
    A&B Sound was a privately owned home entertainment retailer with 22 locations across Western Canada. Sales focus on consumer electronics, movies, music, and game consoles.Contribute to the store’s annual sales plan for each fiscal year detailing sales targets, labour requirements, controllable expenses and inventory management.Recruitment, hiring and training of hourly employees.Position A&B Sound as the preferred retailer of electronics and music in the marketplace.Support a unique company culture by being positive, taking initiative, and having pride in the workplace.Communicate promotional and merchandising standards to the Software Sales team.

Lisa Desilets Skills

Store Management Retail Visual Merchandising Merchandising Driving Results Inventory Management Customer Service Customer Experience Profit Sales Multi Unit Store Operations Income Statement Sales Management Training Leadership Employee Relations Hiring Recruiting Teamwork Interviews Inventory Control Employee Training Management Retail Sales

Lisa Desilets Education Details

Frequently Asked Questions about Lisa Desilets

What is Lisa Desilets's role at the current company?

Lisa Desilets's current role is Former Apple, Starbucks.

What is Lisa Desilets's email address?

Lisa Desilets's email address is ld****@****ple.com

What schools did Lisa Desilets attend?

Lisa Desilets attended University Of Calgary.

What are some of Lisa Desilets's interests?

Lisa Desilets has interest in Travel, All Kinds Of Music.

What skills is Lisa Desilets known for?

Lisa Desilets has skills like Store Management, Retail, Visual Merchandising, Merchandising, Driving Results, Inventory Management, Customer Service, Customer Experience, Profit, Sales, Multi Unit, Store Operations.

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