Lisa Digangi Email & Phone Number

Helm customer success initiatives as the Member Engagement Manager for a high-end fitness studio, managing the full member lifecycle from onboarding to retention and upselling. Deliver exceptional service to a discerning clientele, contributing to significant membership growth and consistently exceeding revenue targets. Oversee day-to-day operations while.

Union actor with over two decades of experience in television, film, and live theater. Key credits include roles in 4400, Tony & Tina’s Wedding, Early Edition, and ER. Skilled in both dramatic and comedic roles, with a strong foundation in character development and performance.

Led a team of 10 Admissions Support Specialists, delivering high-quality service to over 36,500 prospective students annually across 16 campuses in 3 states. Spearheaded initiatives to improve team performance, streamline operations, and enhance support through organizational transitions, ensuring smooth admissions processes and operational stability..

Served as the go-to Operations Leader, revitalizing underperforming practices and spearheading the successful launch of a new location. Directed a team of 10+ clinical and non-clinical staff, implementing strategic workflow improvements, compliance initiatives, and staff training to elevate service quality and operational efficiency.➟ Led the turnaround of.

Led a 20-member team across three major programs, including B2B, B2C, and licensed healthcare clients, in a fast-paced call center environment. Drove account success by overseeing the onboarding, training, and performance optimization of call center agents. ➟ Trained agents across diverse programs, ensuring rapid knowledge acquisition on complex products.

Developed and nurtured relationships with decision-makers in liquor stores, grocery chains, and restaurants across the highly competitive Chicagoland suburbs market. Focused on expanding the reach of emerging wine and spirits brands through tailored sales strategies, excellent service, and product knowledge. Drove territory growth by consistently.

Led weekly group meetings focused on empowering members to achieve their weight loss goals through education, motivation, and support. Delivered presentations on healthy eating habits, physical activity, and behavior change strategies while fostering a positive, inclusive environment for members of all backgrounds.➟ Coached and motivated members to stay.

Provided comprehensive administrative support to the owner of a family-run general contracting business, ensuring efficient day-to-day operations across residential, commercial, and industrial projects. Managed essential functions such as payroll, accounts receivable/payable, and employee support, while also playing a key role in customer service and.

Represented clients in the sale and purchase of residential properties, ensuring full compliance with Illinois state real estate regulations. Acted as a trusted advisor and liaison between clients, financial institutions, brokers, attorneys, and inspectors, facilitating seamless transactions and exceptional customer experiences. Built a business.