Lisa Dolan Email & Phone Number

London, England, United Kingdom

I provide design consultancy for small room glow - ups to full house renovations in South East London. Scope include space planning, design direction and mood boards, F&F sourcing, kitchen & bathroom planning and light-touch electrical planning (reflected ceiling plans).

St Pauls, London

Managed the tactical planning and delivery of the service line’s client events programme from conception through to completion, while providing guidance and assistance on mid-large internal events and smaller divisional real estate and facilities management events. Worked alongside key stakeholder groups and internal and external design and production teams to ensure brand alignment, client development and to produce an event experience that is outstanding in the industry. Key achievements include; - Leading the planning and delivery of EMEA’s largest annual client event, achieving a 10-15% increase in attendance by key client’s year-on-year with 100% satisfaction rate with majority extremely positive. - Project management and logistical delivery of the key annual EMEA thought leadership/research reports, working with in-house designers on the event branding, guiding agenda and timings and speaker management. - Creation of a Best Practice Events process, supplied event training and advise on venues for smaller non-central events. Adapted this to reflect the switch to virtual events post Covid.

London, United Kingdom

Responsible for marketing a variety of services lines within the central UK and EMEA business including Industrial and Logistics, Office Agency, Asset Services, Building Consultancy and Planning. Worked alongside internal communications, PR and research teams to effectively promote the business lines via content and brand development, proposition development, award submissions and management of strategic client events throughout the year. Key achievements; - Cemented CBRE’s position as a market leader in the Industrial and Logistics (I&L) real estate sector by delivering the team’s marquee event with attendance up 20% from 2014 – 2015, with 28 countries in attendance (biggest scope to date), gaining a 100% satisfaction rate and winning the EMEA ‘Going Beyond award’ for contribution in cross- border business development.

London, United Kingdom

Provided event services and internal communications across the departments' multi-service and multi-account matrix structure, enhancing the brand profile of GCS in its development as a service provision across EMEA. Key remit included marketing budget management, event content and agenda development, client and event communications, speaker liaison, venue viewings, onsite delivery of the event and post-event reporting. Fundamental to the development and delivery of the largest client event for GCS in the region and which became recognised as market leading in quality of attendees, speakers and content. During this time I trained and guided two new marketing team members. - Winner of Business Development Hero Award, GCS Global Recognition Awards 2014 and shortlisted for ‘Excellence in Support Services, Marketing / Comms’ GCS EMEA Going Beyond Awards 2014.

London, United Kingdom

Providing internal communications and event services across the departments' multi-service and multi-account matrix structure, to build a stronger brand image both internally and externally.Key roles and responsibilities: internal events, client events, internal communications, online content management, CRM System ownership and training, budget holder, award and speaker session proposals.

West End, London

PA to Executive, Senior Director and Senior Surveyors in the EMEA Industrial and Logistics sector of CB Richard Ellis. Event management, meeting arrangements, raising payment requests and Expense Fees/Billing Proposals,client liaison, booking travel, hotels, restaurants, conference places and ad hoc arrangements for all members.

Clapham

Full administrative support to 2 Sales Managers and 10 Account Managers in the Local, Central and Healthcare teams across London and Manchester offices. Quote generation and order processing via bel CRM database, arranging travel, internal events organisation and management, minutes and actions.

Sydney, Australia

Customer care/Optimisation role for the online Architecture, Building, Construction and Design Directory Infolink: http://www.infolink.com.au/. Responsible for optimising client listings and showcases on the online catalogue. Involved researching client's website, and speaking with the client themselves, to gain understanding of products/services and identify suitable alternative search tags.

Victoria, London

PA Consulting Group is a leading global management, systems and technology consulting firm.Responsible for event management of both internal and external conference room bookings - booking 44 rooms on site for conferences, meetings and projects.

Redhill, United Kingdom

Sourced quality candidates specifically for the roles available within Meridian Recruitment's client network, providing first and second level screening of candidates by telephone and then a one-to-one interview process.

Bristol

University sandwich year placement, ensuring content, design quality and print specifications of physical documents, proofreading and championing the company's 'Plain English' campaign.

Higher National Diploma, Interior Design, 10/10 In All Modules (Including Advanced Module In Bathrooms & Kitchens)

2:1, Ba Business Studies With Industrial Placement

Activities and Societies: Worked for a year in the marketing department of Clerical Medical, HBOS in BristolWon a prize for one.

A-Level, Business Studies, Maths And Geography

Gcse, Business Studies, Maths, English Lang & Lit, Double Sciences, Geography, Art, R.E,French