Lisa Bruce (She/Her) Email & Phone Number

St. Louis, MO, US

St. Louis, Missouri, US

-Lead design thinking and other workshops to facilitate story maps, road maps, empathy maps and other activities to aid alignment, collaboration, and cohesion.-Design qualitative and quantitative research. Facilitate interviews, contextual inquiry, focus groups, usability studies, cognitive walk-throughs, and other methods. Maintain research integrity.

St. Louis, Missouri, US

Chesterfield, Missouri, US

-Established digital user experience research as a discipline on a rapidly expanding team.-Scoped and acquired necessary tools and resources including recruiting partners, remote and in-person testing tools.-Designed and facilitated user-centered research including interviews, usability testing, focus groups, card sorting, contextual inquiry, ethnography.

St. Louis, Missouri, US

Contract role where I:-Facilitated/moderated user-centered design research activities such as: Interviews, Usability Testing, Focus Groups, Card Sorting, Contextual Inquiry, Ethnography, Discovery Sessions and/or Surveys.-Analyzed results from user research and present recommendations to various audiences. -Provided recommendations and analysis within.

International, Global, OO

-Conducted market research to identify opportunities for developing product features, identifying gaps, and providing product recommendations. -Drove requirements from a customer- and user-driven perspective.-Developed/analyzed requirements for student information system (SIS). -Elaborated user stories using Agile software process, including working with.

-Developed content and strategies for a large collection of higher education online degree properties.-Researched and evaluated methods used by schools.-Evaluated quantitative and qualitative analysis of a wide range of higher education degrees online.-Researched programs and accreditations.-Redeveloped content to align with Google best practices.

Columbia, MO, US

-Developed architecture and strategy for high visibility websites at the University of Missouri. -Worked with clients to understand and articulate strategic goals and apply them to project.-Worked closely with technical and editorial staff to develop sound solutions that met the client’s needs.-Developed relationships and worked with stakeholders to.

-Wrote articles for Mizzou Wire. -Wrote and edited content for Web sites.-Selected and managed event information for campus “gateway” pages and Mizzou Wire.-Worked with a variety of clients to provide editorial services and support.-Created and maintained content in the content management or Dreamweaver environments, including basic coding.

-Researched and developed strategic plan for information technology on the University of Missouri (Columbia campus).-Worked with high-level administrators and other stakeholders to develop and articulate strategic and tactical goals.-Coordinated, designed and edited TechKnowledge, an online magazine with a distribution of more than 20,000 students, faculty.

-Planned and executed all news coverage for National Public Radio (NPR) affiliate serving a market of 150,000 locally; 250,000 regionally. -Wrote local newscasts and hosted local broadcast of NPR's Morning Edition. -Produced more than 60 radio documentary features and hard news stories. -Researched, produced and moderated special coverage for General.

On-air host for Morning Edition.

On-air host, radio traffic coordinator, feature producer.