Director, Digital Support Product
Current
Apr 2021 - Present
AeroLeads people directory · profile
Lisa Cook Email & Phone Number
Product | Customer experience | Self-service
at
Remitly
1 work email found
@remitly.com
5 phones found area 312
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Product | Customer experience | Self-service
Location
Seattle, Washington, United States
Who is Lisa Cook? Overview
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Quick answer
Lisa Cook is listed as Product | Customer experience | Self-service at Remitly, based in Seattle, Washington, United States. AeroLeads shows a work email signal at remitly.com, phone signal with area code 312, and a matched LinkedIn profile for Lisa Cook.
Lisa Cook previously worked as Director, Digital Support Product at Remitly and Sr. Manager, Digital Customer Self-Help at Remitly. Lisa Cook holds Bachelor Of Arts, Business Administration from Alma College.
Company email context
Email format at Remitly
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{first}@remitly.com
86% confidence
AeroLeads found 1 current-domain work email signal for Lisa Cook. Compare company email patterns before reaching out.
Profile bio
About Lisa Cook
WHAT I DO // I am a dynamic product leader and content strategist who gets things done and has a hell of a good time doing it. I believe in data-driven decision making, diverse teams, and constant collaboration. I believe in surrounding myself with people who are smarter than me. While I love managing teams, I never hesitate to jump in and get my hands dirty.WHAT I KNOW // e-commerce, digital project management, content strategy, product management, budget management, vendor and agency management, experienced CMS trainer both in-person and online, including online course creation, communicating within all levels of an organization, strong knowledge of online retailing, usability, user experience, digital trends and toolsTHE TECHNICAL STUFF // Adobe Experience Manager, Adobe Analytics (Omniture,) Search Engine Optimization (SEO), Google Anyalytics, Salesforce, JIRA, Daptiv Project Portfolio Management, Adobe Creative Suite, Adobe Captivate, Articulate (e-Learning), Microsoft Office plus experience with HTML, CSS, and Dreamweaver.
Listed skills include E Commerce, Content Strategy, Project Management, Marketing Strategy, and 13 others.
Current workplace
Lisa Cook's current company
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6 roles
Lisa Cook work experience
A career timeline built from the work history available for this profile.
Sr. Manager, Digital Customer Self-Help
Feb 2019 - Apr 2021
Digital Content Manager, Product Education
- Led the design, development and strategy for all service experience content- Led a team of content creators tasked with creating great work that supports our viewers and internal service teams- Product Manager for Hulu's help site (help.hulu.com)- Lead strategist for all viewer-facing support content and personalization- Product Manager for Hulu's internal knowledge base- Lead strategist for all internal, self-directed training content and development2017 Accomplishments:- Led the content strategy and launch of the new help.hulu.com. The site received a Salesforce Trailblazer Award.- Led the optimization of help.hulu.com which saw 62% increase in natural search traffic in 2017- Added training content creation responsibilities to my team, which involved the revision of the content team's operating model, role types, and talent management plan - Led the creation of digital content guidelines, including defining the tone of voice for Hulu's customer support content
Nov 2016 - Jan 2019
Manager, Digital Content Strategy
- Led the rewriting, testing, and development of the digital content strategy and guidelines for 600+ hotel websites- Managed and directed a team of full-time and contract editors and writers - Created analytics dashboards and data visualization reports to depict success metrics and progress to key stakeholders and executives- Managed the localization strategy, vendor relationships, and $500K budget for language content on hyatt.com
Apr 2008 - Sep 2016
Loan Servicing Specialist And Internet Banking Administrator
Firstbank Corporation
Jun 2003 - Apr 2008
Account Manager
Oct 2006 - Apr 2007
1 education record
Lisa Cook education
-
Alma College
FAQ
Frequently asked questions about Lisa Cook
Quick answers generated from the profile data available on this page.
What company does Lisa Cook work for?
Lisa Cook works for Remitly.
What is Lisa Cook's role at Remitly?
Lisa Cook is listed as Product | Customer experience | Self-service at Remitly.
What is Lisa Cook's email address?
AeroLeads has found 1 work email signal at @remitly.com for Lisa Cook at Remitly.
What is Lisa Cook's phone number?
AeroLeads has found 5 phone signal(s) with area code 312 for Lisa Cook at Remitly.
Where is Lisa Cook based?
Lisa Cook is based in Seattle, Washington, United States while working with Remitly.
What companies has Lisa Cook worked for?
Lisa Cook has worked for Remitly, Hulu, Hyatt Hotels Corporation, Firstbank Corporation, and Careerbuilder.Com.
How can I contact Lisa Cook?
You can use AeroLeads to view verified contact signals for Lisa Cook at Remitly, including work email, phone, and LinkedIn data when available.
What schools did Lisa Cook attend?
Lisa Cook holds Bachelor Of Arts, Business Administration from Alma College.
What skills is Lisa Cook known for?
Lisa Cook is listed with skills including E Commerce, Content Strategy, Project Management, Marketing Strategy, Hospitality, Customer Service, Management, and Photoshop.
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