Lisa M. Kiekens Email & Phone Number

* Build New Community within Newstar Enterprise with plans/elevations, options to plans, enter costs to options, and base sale prices per plan.* Assist Purchasing Agents in the many steps prior to sending out bid requests & frame walk changes to trades.* Purchase Orders, Change Orders and Void PO’s.* Run Bidders Spreadsheets from Newstar prior to going out to bid or obtaining new reduction in costs from trades.* Run Iris bid comparison reports and average costs out for base & options per trade groups for returned bids for analyze of crafts costs and for future possibility of an audit.* Create and send out vendor contracts to be signed for being awarded community jobs. * Tracking returned bids by utilizing excel reports from prospect vendors and sending out reminders.* Audit vendor contract files.* Run Various Iris Reports such as PO Details, Take-Offs & Sub-Contractor Price Agreement to name a few.* Manage Audit requests from Finance/Auditors in a timely manner.* Liaison to Ebix Insurance System at the Division level. Consists of setting up new division trade partner with all the vital required fields filled-in on account. Plus upload to their Ebix file Trades W-9 and Initial Insurance documents. Maintain Divisions excel Ebix Contact List.* Assist in creation, proofing and maintenance of Divisions Master Scope of Works and that all active Trade Partners have signed the most current version and that the executed version has been saved to our TM360 account storage system.* Handle new prospect trade partners with what is required to getting them approved and into our database and following it all the way through the process.* Maintain several excel sheets for the department such as prospect bidders list, current active trade partner list, Ebix Contact List and tracker reports on bids gone out & returned plus signed agreements.* Participated and succeeded in the AS400 conversion to Newstar Enterprise.* A member of the Chicago Charitable Giving Committee

June '2014 recognized on "THE ONE" for my outstanding customer service by Stephen Byers.Duties varies from assisting customers with selection of style and colors of clothing. Displays, maintaining fitting rooms, ringing up sales and returns or exchanges, let us find it assistance and order management. Suggestive selling including items in another department.

Itasca, Il

I worked along the side of our Sales Team; to assist in executing bids, formal quotes, samples & literature requests, regulatory request, complaint claims, processing reports & spreadsheets for Sales team members and suppliers, update procedures, processing credits in access software and updating account file records from the Sales Reps appointment notes in eChempax. By me assisting my Sales Reps/Team, it allows them valuable time that they can be successful in bringing new business and maintaining their current business. Learning daily the product line and the understanding of products in different categories such as; Care vs. HI&I vs. Coating products.

Schaumburg, Il

• Complete responsibility, review and authorization for the execution of all sales contracts, which result in the closing of homes under construction in a timely and efficient manner.• Process sellers closing real estate transactions including sales closing packets, utility notification letters, ordering title, final survey, HUD1 Settlement Statements and related documentation.• Communicate with lenders, attorneys, title company, customers and internal staff to ensure closings are scheduled and finalized. • Prepare and distribute weekly, monthly and quarterly sales, closing and mortgage status reports.• Train new sales staff on procedures, processes and software. Provide on-going support on a regular basis.• Volunteer on company's "Caring Act Charity" Committee.

• Coordinated projects, initiatives, prepared, submitted a range for weekly/monthly executive reports and analyses in support of management’s goals and objectives.• Reviewed and approved contract agreements; processed and approved start packets to build new homes; created closing packets, utility notifications, ordered title, final survey, and HUD1 Settlement Statement; and related documentation.• Scheduled closings, maintained closing files, updated internal software programs with any new data or changes such as base price for each plan’s elevation and/or any new or ongoing sales promotions.• Generated sales commission statements, trained new Project Coordinators and Sales Consultants on all internal procedures—created an internal operations manual.• Chairperson of "Caring Excellence" Event Committee (annual holiday parties, picnics and other events).

• Performed a broad array of administrative support work for the Director of a fast paced, high profile Sales and Marketing Department.• Ordered supplies and tracked internal inventory for 15+ sales communities; provided administrative support to the Director and Division President; helped design sales brochures and floor plan documents; created various internal reports.• Planned and organized all sales contests, including trips, created sales contest flyers, reports, email alerts, and mailers to keep the sales team motivated to reach their goals.• Collaborated with vendors to create, implement new software for use in ordering marketing tools, stationary, labels, and business cards.• Reviewed, prepared, and coded invoices in coordination with division's budgetary controls. • Trained all new hires in the division on the sales closing process. • Organized quarterly meetings, including travel and meeting preparation.• Chairperson of "Caring Excellence" Event Committee (annual holiday parties, picnics and other events).

• Managed the closing of various real estate transactions including processing sales closing packets, utility notification letters, and ordering title, final survey and HUD1 Settlement Statements and related documentation.• Scheduled and coordinated closings; notified clients, attorneys, lenders, and internal team members.• Daily tasks included report status updates, verbal/written communication with clients, closing offices, brokers, scanning closed files, maintaining closing files and B1440 software updates/changes, and helping IT in automating data reports. • Handled a high volume of calls from clients, attorneys, and staff members regarding warranty checks, inquiries, issues to determine whether work was under warranty and dispatched all eligible trades, as appropriate. • Provided warranty information to clients, attorneys, and staff members; researched and resolved issues; processed reports and updates; maintained proper documentation on all warranty work completed.• Assisted in creation and testing of website warranty link that allowed clients to electronically submit their warranty claims.

• Coordinated all aspects of purchasing, prepared and reviewed purchase orders for accuracy before submitting them to suppliers; tracked orders from submittal to receipt; ensured anticipated demand was met at all times.• Maintained comprehensive database of costs and selling prices; entered all new and updated information; created new community database updates reflecting floor plan and elevation options for each community.• Prepared bid packets to send to Subcontractors, released work orders to Subs, and assisted subcontractors team in the implementation of new agreements when awarded for each community.

Purchasing stock goods and specialty items, expediting vendor orders, researching product inquiries, receiving inventory goods, releasing orders, accounts payable & receivable, collection calls and preparing correspondence to vendors, customers and sales representatives.

Certification Of Hazardous Materials Training & Testing

Activities and Societies: Trainer was Andy Jarema General Awareness, Function Specific & Safety Training.

Education record

Associates Degree, Management

General, Intro & Advanced Course To Excel 2002

General

Activities and Societies: Yearbook

Education record