Proven leadership skills involving managing, developing, training and motivating teams and individuals to achieve and exceed set objectives. Extensive experience in creating and implementing Strategic Plans, Business Continuity Plans (including COVID-19), Policies and Procedures, Auditing and Inspection Plans, and developing workforce, administration and finance processes. Accomplished communicator, with excellent interpersonal and influencing skills.My expertise includes:• Extensive training and qualifications that compliment high-level management experience of workforce, finance, administration, operations and licensing and accreditation programs;• Coordination, development and production of Policies and Procedures to ensure they reflect all current legislative and relevant government body, licensing and accreditation requirements; • Development and implementation of finance, administration and reporting systems that ensure Policies and Procedures reflect legislative requirements;• Creation, implementation and coordination of scheduling and development of systems to ensure a suitable pool of consistent and trained workers were available; • Successful identification and implementation of systems, processes, communication and reporting requirements for all COVID-19 matters, that ensured the ongoing service delivery of the organisation and the safety of its workforce and clients; and• Extensive and detailed understanding of Child Safety Auditing Standards and the Human Services Quality Standards (HSQS) framework requirements and processes.
