Lisa L'Huillier Email and Phone Number

• Successfully navigated new Covid-19 regulations and helped implement new resident life programs in light of restrictions.• Effectively maintained the only assisted living facility in Ascension Parish with zero cases of Covid-19 in residents. • Spearheaded implementation of new accounting software and new employee software. • Provided guided tours of facility to potential new residents and their families.• Trained new hires in company policies and state and federal regulations.

• Took a leave of absence from my previous position to provide full time care for my aging mother in her final months.• Continued working part time for Azalea Estates Assisted Living & Retirement Community while caring for my mother.

• Directly supervised 35 part-time and full-time companions, dietary team members, office staff, and maintenance workers. • Coordinated care for residents of the community. Engaged residents with family members and the surrounding community by hosting events that fostered relationships and encouraged community involvement. • Maintained state and federal compliance and successfully completed surveys. • Recruited employees and fostered programs aimed at improving employee retention and improvement.• Increased census largely by word-of-mouth reviews. Also worked with home health, hospice, physicians, and local publications to ensure our services were well known throughout the area. Even maintained a waiting list of future residents. • Increased revenue by introducing vendor services such “Med Pass” and offering additional in-house services.

• Maintained Commander's program for families by coordinating information between command and families. • Generated family interest and involvement in the Family Readiness Group (FRG) through communication, events, and newsletters. Planned and executed fundraiser events and coordinated donations. • Trained and supported family volunteers. • Maintained database of soldier point of contact information. • Fostered community awareness and coordinated community involvement with unit.

• Equipped the cadets with the skills to obtain an entry level office position. • Taught skills including basic computer operations, office protocols, multiline phone skills, data entry, filing and record management, and Microsoft Office Suite.

• Started ground up consulting firm specializing in physician practices and home health providers. • Provided management oversight, off-site medical billing, computer software training, regulatory compliance auditing, IT services, and provided state survey support. • Director of marketing, human resources, and accounts payable / accounts receivable for Trinity Billing Services.