Lisa Mccullough Email & Phone Number

Chicago, Illinois, United States

Illinois, United States

Reviewed the project with the developer, discussed, implemented, refined processes, new ideasIncluding design and features, researched and tested project development, building the alpha version of www.Beescribe.com.Beescribe is a giant notice board on the world map where users occupy democratically sized areas to share and endorse content creating open and.

Illinois, United States

Created Detailed Business Requirement Documents (BRD) for appointment schedule functionality, technician hiring, billing invoice, employee login, customer/employee email routing, and calendar set,credit card payment system, live chat support, employee manual, code of conduct, new hire packet, email consolidation/response notification, customer reviews, and.

Homewood, IL

• Reviewed and issued claim payments for medical, dental, and vision claims submitted by patients, hospitals, and physicians. Kept abreast of all policy updates, state, and federal law requirements. Provided customer.
• Processed medical, dental, and vision claims for active and retired members
• Followed adjudication policies and procedures to ensure proper claim payment
• Met productivity and quality standards.
• Perform technical reviews and analysis to determine benefit allowance along with benefit category of each
• Claim Renewal review

Chicago, IL

• Reviewed, prepared, and submitted appropriate bill forms to third parties and/or patient families. Kept abreast of all state, federal, and local law requirements for billing. Provided customer service.
• Responded to requests for additional information
• Reviewed rejects and rebills
• Completed corrections necessary in a timely manner
• Analyze accounts for adjustments and/or refunds
• Calculated and posted appropriate adjustments

St Louis, MO

• Supervised Patient Accounts Representatives for Government Payers. Completed Medicare Credit Balance Reporting. Government & Biller Audits. Submitted payroll, Employee Reviews, and New-Hire Interviews.
• Developed billing processes
• Soarian & Legacy system training
• Hospital departments/Patient Accounts liaison
• Assisted departments and management transitioning to the Soarian system
• Charge Description Master (CDM) Member

• Department/Patient Accounts Liaison. Supervised Team of Government Billers. Monitored/Resolved account issues. Completed Government and Biller audits. Department spreadsheet accounts reporting. Medicare credit balance.
• Promoted from Medicare Biller to Patient Accounts Lead for Barnes Jewish West County and St. Peter’s Hospitals (BJC)
• Coordinated daily operations in the billing area
• Cosmetic and special accounts billing
• Customer Service to physicians, patients, families, staff, visitors, and other departments
• Trained/mentored new and existing employees

Education record

Medical Coding

Education record

Education record

Education record