Lisa Fox Email & Phone Number

London, Gb

London Area, United Kingdom

Partnering with clients to assess, define and execute technology solutions that address business challenges and open up untapped opportunities.

San Francisco Usa

Defined financial plans and cost-profit models for sales & services teams and tracked performance to plan. Boosted sales and cash flow by turning annual service contracts into high-margin, multi-year managed services contracts.• Provided consultative sales expertise for all strategic deals, closing three pending deals and designing business cases to show multi-million dollar benefits.• Up-sold annual service contracts into multi-year Managed Services agreements worth $2M+, with 100% upfront payment.

San Francisco Usa

Directed team sales activity, transitioning away from reactive need-based sales to opportunity creation and business case based closing. Successfully led consultative sales engagements from business requirement assessment workshops to validated business case agreement and contract sign-off. Provided clear leadership and high-quality coaching for 7-member sales team. Delivered strong performance against accurate sales forecasts.• Doubled targeted closed sales and grew the quarterly pipeline from $5M to $7.8M revenue.• Established a clear client engagement plan and program execution strategies, driving value to clients.• Led consultancy engagements with enterprise clients to drive solution sales.

San Francisco, Usa

Maintained full operational responsibility for services, IT, finance, and marketing organizations with 7 direct and 34 indirect reports. Defined and developed compelling professional services products to meet current and emerging market trends. Oversaw all U.S. accreditations and partner programs.• Transformed underperforming services team to one known for best-in-class customer service, growing annual services sales from $2.4m to $7.6m over 3 years.• Overhauled services team, reducing outsourced business from 80% to 10% within 6 months• Maximized competitive advantage and achieved 50% of total company revenue at 35% operating margin.• Slashed overheads by 32%; renegotiating contracts, streamlining processes, and introducing cost control.

Singapore, Asia, The San Francisco Usa

Took on responsibility for all global marketing initiatives. Managed strategic planning and developed integrated and targeted marketing campaigns. Championed the brand and value proposition in the marketplace. Supervised 12- member global marketing and lead generation teams. Built relationships with partners, media representatives, and industry analysts. Developed program metrics and tracked effectiveness to ensure profitability and business value.• Transformed marketing organization into a profit center, delivering measurable value to all business areas. • Led corporate rebranding initiative; integrated new corporate identity across all collateral

London Uk, Then Singapore, Asia

Drove the success of sales recruitment & training program and expanded operations globally. Recruited and supervised a sales team. Created global business development strategy. Provided feedback and advice on business decisions. Monitored projects to ensure on-time, on-budget delivery. Defined target markets.• Recruited outstanding salespeople and designed / delivered 6-month comprehensive training plan.• Created 30 new leads weekly (scheduled meetings) for sales people in Europe, N. America and Asia Pacific. • Voted “Most Valuable Touchbase Person” in 2004 and 2005 for performance and cultural fit.• Led team to reach unprecedented sales and revenue results, achieving 260% and 340% of targets.• Acquired 23 new clients in 1 year to generate $2.8M in gross profit ($8.4M revenue).

London, Uk

Joined as Account Developer and later acquired responsibility for leading the Vertical Markets Team (Media Sector). Developed business and proposition strategy and managed accounts. Balanced account growth with new business acquisition. Defined monthly and annual financial goals and benchmarks. Evaluated competitive and market trends to build target lists. Drove market penetration. Cultivated relationships with multinational clients. Managed all stages of the sales cycle and negotiated contracts.• Exceeded $1.97M annual profit goal by 24%, becoming the most consistent sales performer company-wide.• Led team of 7 account managers, ranked #2 among all business units for profitability in the first year.• Led sales and consultancy engagement for new 5 site, 700 seat multi-channel contact center for AOL• Ranked #1 among all salespeople company-wide for 2 consecutive years.• Elected by leadership and peers as Associate Partner after 1 year, and Equity Partner after 2 years at Touchbase