Lisa Nelson, Pharmd Email & Phone Number

• Hired to aid in decreasing plan sponsor’s drug costs for full pharmacy solution for self-funded employers. Oversee prior authorization program, authoring in-depth monthly QA reviews of random cases. Monitor.
• Drug Formulation Optimization Program: Saved company $230K/year within first month of start date by discovering and replacing 29 high-cost/low-value medications with lower-cost and clinically similar alternatives.
• Copay Maximizer Program: Achieved $2.6M in annual savings by reducing plans’ drug cost through optimization of manufacturer-provided copay card programs.- Decreased member’s financial burden by spreading maximum value.
• Opioid Management Safety Program: Retained $209K and reduced total number of paid opioid prescriptions 12%, total doses 16%, and total days supply 14% by requiring additional reviews for high doses of both first-time.

San Francisco, CA, United States

• Onboarded to design and implement recruitment and medication adherence improvement initiative for technology-driven, full-service, high-touch pharmacy caring for more than 138K patients. Instructed 3 student.
• Gained interest from 49 individuals, retaining 43 as active members.
• Improved proportion of days covered (PDC) for population with hypertension, hyperlipidemia, and diabetes more than 14%, increasing average PDC from less than 80% to 94.0%, 96.3%, and 94.5% for each respective ailment.

• Rounded daily with ICU medical team and PGY2 Critical Care Pharmacist daily; assessed medication regimens and laboratory parameters and recommended therapy changes when appropriate
• Reconciled prior to admission medication lists to ensure accuracy and completeness
• Critically evaluated primary literature through weekly topic discussions and journal clubs

San Francisco Bay Area

• Counseled patients on new medications and provided OTC recommendations, including non-English speaking patients through use of a language line
• Filled prescriptions in a high-volume, fast-paced environment of over 12oo prescriptions daily
• Messaged providers to clarify orders and request refills and therapy changes

San Francisco Bay Area

• Rounded with cardiology team and attending physician daily; assessed medication regimens and laboratory parameters and recommended appropriate therapy changes.
• Planned patient discharges, including assessing whether medications started during the hospitalization were covered by health insurance and submitting prior authorizations when necessary, checking discharge medication.
• Provided extensive medication teaching to patients on warfarin, enoxaparin and dofetilide.

San Francisco Bay Area

• Researched federal and state opioid policies and developed presentation with recommendations on opioid utilization strategies to present to state ADAP programs.
• Assessed with the management of several state ADAP formularies.
• Prepared quarterly quality assurance reports for state ADAP programs.
• Participated in topic discussions on Ryan White HIV/AIDS Program, 340B drug program, formulary development, drug utilization management, pricing benchmarks, claims adjudication

San Francisco Bay Area

• Counseled patients on new prescriptions and OTC products.
• Recommended and administered immunizations to eligible patients.
• Performed MTM services using Outcomes and Mirixa.
• Promoted medication adherence by packaging medication sets for high-risk patients.
• Trained new personnel on pharmacy software, workflow and best practices.
• Processed prescriptions from start to finish including data entry, insurance billing and filling.

Greater San Diego Area

• Collaborated with healthcare professionals from clinics at UCSD medical center to obtain insurance coverage for specialty medications.
• Reduced drug inventory by $500,000 by redistributing unused medications to other pharmacies within company.
• Trained new personnel on pharmacy software, workflow and best practices.
• Processed prescriptions from start to finish including data entry, insurance billing and filling.

San Francisco Bay Area

• Attended weekly interdisciplinary team meetings to discuss progress and treatment plans of patients enrolled in the 12-week Intensive Pain Rehabilitation Program.
• Conducted telephone assessments for patients on chronic opioid therapy to assess medication adherence and monitor for opioid safety parameters; documented encounters in medical record.
• Interviewed patients to assess pain and medication history and provided patient education on both drug and non-pharmacologic treatment options for chronic pain.
• Led weekly topic discussions and journal clubs

San Francisco Bay Area

• Created personalized medication calendars and provided medication teaching to identified high-risk patients being discharged from the hospital.
• Provided comprehensive diabetes self-management education to patients, including insulin and glucometer use, medication adverse effects, and important lifestyle behaviors such as eating a healthy diet, exercising, and.
• Created a Hepatitis C educational factsheet written at a 5th grade reading level to distribute to low-literacy patients diagnosed with HCV.
• Attended daily multidisciplinary rounds to assess for patient discharge needs.
• Participated in weekly pharmacy conferences with other pharmacy students and residents.

San Francisco Bay Area

• Created personalized medication calendars and provided medication teaching to patients being discharged from the hospital.
• Rounded with physician and medical students in long-term care facility; screened patient medication list for potentially inappropriate medications in patients with recent fall history.
• Assisted pharmacy technicians with filling medication carts, and automated dispensing cabinets.
• Participated in weekly journal clubs and topic discussions.

San Francisco Bay Area

• Created a summary of 2019 Medicare Final Call letter to educate CMS pharmacists on upcoming policy changes to Medicare Part D.
• Developed and presented a 1-hour CE program to CMS pharmacists nationwide on HIV pathophysiology, current treatment guidelines, the role of bictegravir/emtricitabine/tenofovir alafenamide in therapy, and the financial.
• Provided education to seniors about the new Medicare card at a community outreach event.
• Met with subject-area experts to learn about the Medicare and Medicaid programs.

Greater San Diego Area

• Organized and led weekly out-of-class supplemental sessions to review course material and discuss learning strategies.
• Created study guides and practice exams to help students prepare for tests.
• Assisted professor with grading exams and homework.

Greater San Diego Area

• Learned to respond effectively to multiple customer requests in a high-volume, fast-paced environment.
• Processed prescriptions from start to finish including data entry, insurance billing and fillingStudied and practiced medical Spanish in order to better assist large Spanish-speaking population.

Doctor Of Pharmacy - Pharmd, Pharmacy, 3.57

Activities and Societies: American Pharmacist Association Academy of Student Pharmacists (APhA-ASP), Kappa Psi Pharmaceutical Fraternity.

Pre-Pharmacy Studies, 4.0

Bachelor'S Degree, Music Teacher Education, 3.30

Activities and Societies: Tau Beta Sigma National Honorary Band Sorority, Marching Band, Concert Band, Symphony Orchestra, Percussion.