Lisa Gray, Mba Email & Phone Number

Holyoke, Massachusetts, United States

Hartford, Connecticut, United States

• Perform a wide range of ad-hoc analytical work to support department decision-making
• Identify potential areas to address opportunities for improved cost management
• Vigorous attention to detail, strong analytical skills, and good business judgment
• Expertise with pivot tables, formulas and multi-file linking in Excel
• Interpret and develop process policies, practices, and procedures to improve operations and analyses of budgets
• Review, analyze and track department budgets; monitor actuals against budget; investigate and forecast overages

Virtual

• Remotely assist TurboTax users with VOIP and SmartLook – software that enables the user to see the specialist and the specialist has access to view the user’s TurboTax software
• Troubleshoot and resolve software product and tax-related customer inquiries by utilizing strong written and verbal skills as well as empathy
• Ability to use critical thinking, problem-solving and quick actions to research online sources to solve problems with software or hardware

Northampton, MA

• Advise small businesses experiencing unsupportable debt
• Oversee communication and negotiation with creditors
• Examine the operations and management of the company
• Assess the liquidity of the company
• Evaluate the stabilization of the organization through an in-depth analysis of a company’s strengths and weaknesses
• Develop solutions and strategy to resolve debt

Office Of Information Technology

• Managed operational budgets: $5 million annual Information Technology, Multi-million dollar ERP project
• Allocated funds to proper accounts, monitored and tracked expenditures, resolved issues, processed transfers, reconciled monthly
• Compiled and analyzed data in preparation for monthly budget to actual comparison/analysis
• Developed models to project yearend expenses and suggested budget revisions
• Exhibited data via in-depth spreadsheets, charts, pivot tables, and written reports
• Coordinated and oversaw specialized functions in relation to ERP project to include communicating with consultants, booking hotel rooms, preparing conference space, scheduling catering, verifying expenses and.

Westfield, MA

• Managed office operations in an often chaotic atmosphere
• Accurately processed attendance for 400+ students and 70+ staff members; acquired substitutes as necessary
• Monitored all communications to ensure confidentiality was maintained
• Trained and supervised office assistants to ensure organizational efficiency
• Designed forms in Word and Excel to expedite processes for record-keeping and data-tracking
• Implemented inventory tracking to streamline ordering

West Springfield, MA

• Assisted during photo shoots and performed as a second photographer for weddings, parties, senior portraits, and professional head shots
• Coordinated groups of up to 150 people for pictures
• Communicated with photographic subjects, put them at ease, encouraged them and directed them
• Accountable for cameras and equipment while on shoot
• Responsible for digital photographs of all weddings and retirement parties held at banquet facility; including multiple shots of each event edited and posted to their website immediately following event
• Retouched photos, performed color-correction and archived galleries

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science In Business Administration, Business Analytics And Information Management

Bachelor, Business Administration

High School Diploma