Lisa Gray, Mba Email & Phone Number

Springfield, Ma, Us

Holyoke, Massachusetts, United States

Hartford, Connecticut, United States

● Perform a wide range of ad-hoc analytical work to support department decision-making● Identify potential areas to address opportunities for improved cost management● Vigorous attention to detail, strong analytical skills, and good business judgment● Expertise with pivot tables, formulas and multi-file linking in Excel● Interpret and develop process policies, practices, and procedures to improve operations and analyses of budgets● Review, analyze and track department budgets; monitor actuals against budget; investigate and forecast overages ● Compile monthly actuals and variances from Munis and forecast data for management and department reports● Prepare monthly Period/YTD actuals and variances reports for Municipal Accountability Review Board (MARB) ● Financial analysis, review, and forecast of departmental budgets● Monitor performance of financial programs, provide feedback and recommendations for improvements● Conduct studies to understand operations and determine needed changes in organizational and staffing patterns for more effective departmental management● Technical proficiency demonstrated via Microsoft Office, MUNIS and other software

Virtual

● Remotely assist TurboTax users with VOIP and SmartLook – software that enables the user to see the specialist and the specialist has access to view the user’s TurboTax software ● Troubleshoot and resolve software product and tax-related customer inquiries by utilizing strong written and verbal skills as well as empathy● Ability to use critical thinking, problem-solving and quick actions to research online sources to solve problems with software or hardware

Northampton, Ma

● Advise small businesses experiencing unsupportable debt ● Oversee communication and negotiation with creditors● Examine the operations and management of the company● Assess the liquidity of the company● Evaluate the stabilization of the organization through an in-depth analysis of a company’s strengths and weaknesses● Develop solutions and strategy to resolve debt

Office Of Information Technology

● Managed operational budgets: $5 million annual Information Technology, Multi-million dollar ERP project ● Allocated funds to proper accounts, monitored and tracked expenditures, resolved issues, processed transfers, reconciled monthly● Compiled and analyzed data in preparation for monthly budget to actual comparison/analysis● Developed models to project yearend expenses and suggested budget revisions● Exhibited data via in-depth spreadsheets, charts, pivot tables, and written reports● Coordinated and oversaw specialized functions in relation to ERP project to include communicating with consultants, booking hotel rooms, preparing conference space, scheduling catering, verifying expenses and reconciling invoices from vendors● Developed work order procedure to enable tracking of requested purchases from the time they were quoted and ordered to the time of receipt and payment● Accelerated order process time by researching and creating a network of vendors to acquire the lowest pricing and fastest shipping times, saving the department thousands of dollars annually● Centralized all technology-related purchases, ensured software and hardware contracts were appropriate and up to date, negotiated the best pricing via member group contracts● Spearheaded managed print service project to enable the campus to become more energy-efficient and benefit from substantial cost savings

Westfield, Ma

● Managed office operations in an often chaotic atmosphere ● Accurately processed attendance for 400+ students and 70+ staff members; acquired substitutes as necessary● Monitored all communications to ensure confidentiality was maintained● Trained and supervised office assistants to ensure organizational efficiency● Designed forms in Word and Excel to expedite processes for record-keeping and data-tracking● Implemented inventory tracking to streamline ordering● Utilized state contract pricing to reduce costs● Reviewed building use requests and arranged staff coverage for outside events● Processed over 200 invoices, payments and reimbursement forms daily after receipt of goods/services and completion of travel; all were verified for compliance in relation to School, City, and State regulations and purchasing standards● 300-600 invoices were input for payment weekly and assembled for School Department’s account payable warrants● Liaison between City Auditor’s Office and School Department regarding financial transactions● Constructed job aids for staff to assist with requisition entry, employee reimbursement forms, purchasing processes, and budgeting; improved processing time by 40%● Provided professional and administrative support on transactions, purchasing processes, and budgeting● Maintained spreadsheets and databases in relation to contracts, purchase orders, invoices, statements, and pending orders

West Springfield, Ma

● Assisted during photo shoots and performed as a second photographer for weddings, parties, senior portraits, and professional head shots● Coordinated groups of up to 150 people for pictures● Communicated with photographic subjects, put them at ease, encouraged them and directed them● Accountable for cameras and equipment while on shoot● Responsible for digital photographs of all weddings and retirement parties held at banquet facility; including multiple shots of each event edited and posted to their website immediately following event● Retouched photos, performed color-correction and archived galleries● Researched competitor products and prices in order to keep company offerings competitive● Bridal shows: Booked events, setup/breakdown of area, sales, created photographic presentations for other vendors● Maintained business computers through routine updates and repairs

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science In Business Administration, Business Analytics And Information Management

Bachelor, Business Administration

High School Diploma