Lisa-Therese Gruber Email & Phone Number

Brussels, Belgium

Brussels, Brussels Region, Belgium

- ensuring that all relevant information reaches UIP members timely and via the appropriate channels- establishing a strong link with various stakeholders and policy groups- communicating proactively on UIP’s activities- building strong working relationships with the press and journalists

Brussels Area, Belgium

support for political/economic Intelligence and communication actions at DG Communication:- liaison with Commission Representations in the Member states (outreach, input, coordination)- European Semester, Investment plan, MFF, COVID-19 and other political reporting support (editing and archiving)- redesign and set-up of the collaborative workspace (sharepoint-based website)- support with the Back to School and Back to University project management- Video conference and high level meeting organisation- social media analytics (social baker, brandwatch)

Brussels Area, Belgium

I worked jointly for Unit A1 (Outermost regions) and A2 (Communication) in DG REGIO.In A1:General policy support, including preparation of briefings, fact sheets, publications, internal communication with units and DGs, internal and external event/meeting organisation, logistics, preparatory research.In A2:Communication related activities on the promotion of cohesion policy results for on-going communication campaigns, the daily press review, miscellaneous drafting and proof-reading tasks. I particularly worked on communication tasks with member states (i.e. "EU in my region" ; publicity guidelines, "Eu empowers")

Brussels Area, Belgium

The Executive Agency (EACEA) manages certain parts of the EU's programmes in the fields of education, culture, youth, citizenship and audiovisual (i.e. Erasmus +)I assisted the Communication sector of the agency in promoting and presenting the services it provides in a user friendly way.My tasks involved the following:- Revising, drafting, editing and proofreading intranet content (announcements, articles, interviews) and online/print publications (weekly news mail, bi-monthly newsletter, manuals)- Web editing of the EACEA website (Drupal 7)- Assisting in the organization of events for external stakeholders (Info-days, group visits)- Creating, preparing and assessing internal surveys (using EU survey: i.e. teleworking, experts’ feedback, post-event evaluation)- Liaising and coordinating with operational units

Brüssel Und Umgebung, Belgien

- Content development of a mobile application (Android, Apple and browser) for visiting stakeholders: -- Requirements paper, use cases, test plan, branding, call for tender, risk analysis, facilities-. workflow mapping and change management -- Preparing PPT presentations on the app for high-level approval (senior management, board of directors)- Managed the stakeholder database (CRM) to support communications, issue invitations/ mailings- Liaised with governments, embassies, representations to ensure quality control of the database- Delivered quality support and training to staff on the communication tools (email marketing tool, database) - Assisted with content production for the bi-annual internal staff magazine (interviews, research)- Provided EN/DE proofreading and daily press review support

Rome

- Conducted research and developed new products with a special focus on Corporate Social Responsibility (low-carbon transport, team-building activities related to sustainability and social empowerment)- Managed international requests for proposals including costing and contracts- Wrote and translated specialized touristic offers for international clients - Maintained and updated the customer relations management tool (Viper)- Assisted with on-site support for small and large scale events (logistics, hostess)- Liaised and negotiated with suppliers (hotel, transport, venues, catering)

Strasbourg, France

- Ensured international customer care by dealing with complaints and queries- Handled bookings, check-ins and check-outs, breakfasts, seminars and housekeeping support- Assisted MEPs with bookings and information - Accompanied and supervised study trips for exchange students in FRA, GER, BE, LU- Organized and coordinated different team-building and recreational/cultural activities for students- Managed social media channels to support communication with students and sending universities

Vienna, Austria

- Researched different environmental topics (i.e. nuclear energy risks, genetically modified products, pesticides)- Planned and participated in campaigning and advocacy events & workshops about environmental stewardship

1St Level University Master Of Science, Tourism Management, 70/70 Con Lode

The Master Programme that lasts for a year is designed to equip the graduates with solid knowledge and management tools from the Tourism.

Magistra Der Philosophie (Master Of Arts), Romance Languages Studies (French And Italian)

Methodical and theoretical study of Romance philology in the fields of literature, linguistics, media studies and regional science. Master.

Education record

Erasmus exchange for 10 months at the faculty of french literature in Nice, France.