- ensuring that all relevant information reaches UIP members timely and via the appropriate channels- establishing a strong link with various stakeholders and policy groups- communicating proactively on UIP’s activities- building strong working relationships with the press and journalists

support for political/economic Intelligence and communication actions at DG Communication:- liaison with Commission Representations in the Member states (outreach, input, coordination)- European Semester, Investment plan, MFF, COVID-19 and other political reporting support (editing and archiving)- redesign and set-up of the collaborative workspace (sharepoint-based website)- support with the Back to School and Back to University project management- Video conference and high level meeting organisation- social media analytics (social baker, brandwatch)

I worked jointly for Unit A1 (Outermost regions) and A2 (Communication) in DG REGIO.In A1:General policy support, including preparation of briefings, fact sheets, publications, internal communication with units and DGs, internal and external event/meeting organisation, logistics, preparatory research.In A2:Communication related activities on the promotion of cohesion policy results for on-going communication campaigns, the daily press review, miscellaneous drafting and proof-reading tasks. I particularly worked on communication tasks with member states (i.e. "EU in my region" ; publicity guidelines, "Eu empowers")

The Executive Agency (EACEA) manages certain parts of the EU's programmes in the fields of education, culture, youth, citizenship and audiovisual (i.e. Erasmus +)I assisted the Communication sector of the agency in promoting and presenting the services it provides in a user friendly way.My tasks involved the following:- Revising, drafting, editing and proofreading intranet content (announcements, articles, interviews) and online/print publications (weekly news mail, bi-monthly newsletter, manuals)- Web editing of the EACEA website (Drupal 7)- Assisting in the organization of events for external stakeholders (Info-days, group visits)- Creating, preparing and assessing internal surveys (using EU survey: i.e. teleworking, experts’ feedback, post-event evaluation)- Liaising and coordinating with operational units

- Content development of a mobile application (Android, Apple and browser) for visiting stakeholders: -- Requirements paper, use cases, test plan, branding, call for tender, risk analysis, facilities-. workflow mapping and change management -- Preparing PPT presentations on the app for high-level approval (senior management, board of directors)- Managed the stakeholder database (CRM) to support communications, issue invitations/ mailings- Liaised with governments, embassies, representations to ensure quality control of the database- Delivered quality support and training to staff on the communication tools (email marketing tool, database) - Assisted with content production for the bi-annual internal staff magazine (interviews, research)- Provided EN/DE proofreading and daily press review support

- Conducted research and developed new products with a special focus on Corporate Social Responsibility (low-carbon transport, team-building activities related to sustainability and social empowerment)- Managed international requests for proposals including costing and contracts- Wrote and translated specialized touristic offers for international clients - Maintained and updated the customer relations management tool (Viper)- Assisted with on-site support for small and large scale events (logistics, hostess)- Liaised and negotiated with suppliers (hotel, transport, venues, catering)

- Ensured international customer care by dealing with complaints and queries- Handled bookings, check-ins and check-outs, breakfasts, seminars and housekeeping support- Assisted MEPs with bookings and information - Accompanied and supervised study trips for exchange students in FRA, GER, BE, LU- Organized and coordinated different team-building and recreational/cultural activities for students- Managed social media channels to support communication with students and sending universities

- Researched different environmental topics (i.e. nuclear energy risks, genetically modified products, pesticides)- Planned and participated in campaigning and advocacy events & workshops about environmental stewardship