As an Organizational Development Partner, I focus on driving strategic initiatives that enhance our organization's effectiveness, optimize internal processes, and foster a culture of inclusion and innovation. My role involves collaborating across departments to support change management, improve communication, and promote continuous learning. I also lead efforts in diversity and equity, ensuring our practices align with our core values while advancing our mission. By aligning people, processes, and strategy, I help the organization grow and thrive in an ever-evolving environment.

The Operations Director leads, guides and provides strategic leadership and vision in the WorkSource system in the Snohomish County Region. The Operations Director is responsible for overseeing day-to-day operations and guiding the Snohomish WorkSource system including multiple connection sites, upholding the Workforce Innovation and Opportunity Act (WIOA) system standards, and managing the associated resources and tools while representing the WorkSource system in partnership with Future Workforce Alliance (FWA) and Workforce Snohomish. The Operations Director will demonstrate partnership orientation, commitment to equity, diplomacy, an unbiased approach with all stakeholders, and knowledge of local needs and resources. As the keeper of goodwill and standards, the Operations Director maintains operational oversight and functional leadership that aligns with partners to enhance services, making the WorkSource system a vibrant foundation for workforce development in our community.

As the Manager of TA Operations, I lead a team of seven TA Ops Specialists, driving performance and career growth while fostering an internal mentorship program. I strategically build client relationships to enhance business across multiple project phases and pioneer initiatives like the first international employee referral program at DMED. My focus is on optimizing recruitment operations, including managing communication, technologies, and reporting tools, while creating an exceptional candidate experience. I also lead outreach and engagement in diversity programs, partner with Sr. Analysts for data storytelling, and collaborate on key initiatives within TWDC BERG’s Wakanda.

As a TA Operations Project Management Specialist, I lead a team of three TA Specialists, serving as the main point of contact for all Specialist-related work. I manage project scope, ensuring alignment with objectives and timelines, while collaborating with HR leaders to balance both segment and enterprise goals. I communicate directly with C-suite and senior leadership, providing project updates, developing strategy, and identifying challenges. I also create and implement new processes for onboarding, interviewing, and job postings, while managing internal tracking and presentations. Additionally, I provide training on TA procedures, negotiate with stakeholders to improve project outcomes, and oversee the candidate experience from sourcing to offer. My work includes anticipating risks, offering solutions, and consistently delivering on project goals.

As a TA Specialist, I excel in managing the end-to-end recruitment process while ensuring seamless coordination and communication. I handle scheduling, candidate interviews, and travel logistics, ensuring professionalism and accuracy in every detail. My role involves maintaining HR systems like Kenexa and SAP, preparing offer letters, and managing new hire processes, including background checks and onboarding. I work closely with leadership at all levels, handling confidential information, and am proficient in multitasking, problem-solving, and decision-making in a fast-paced environment. My attention to detail and ability to follow structured processes ensure a smooth and efficient candidate experience.

Director of everything at my family home as the primary caregiver of three children, extremely close together in age. This is where I learned how to endure everything and where I was taught resilience. To fellow caregivers, when you know, you know.

As the Lead Recruiter for Executive Search at Wilbur-Ellis, I manage the full-cycle recruitment process, from sourcing to hire, ensuring we attract the best executive-level talent to meet both attrition and business growth needs. I leverage online recruiting resources and our ATS to build a pipeline of top-tier candidates, collaborating closely with hiring managers to streamline the selection process. I spearhead diversity initiatives, working with executive leadership to ensure inclusive recruiting practices. Additionally, I oversee contract negotiations and work cross-functionally on recruiting projects, continuously developing creative and cost-effective sourcing strategies to support our company’s growth.

As the Lead Business Manager, I oversee a team of ten Business Administrators, fostering mentorship and growth while providing high-level support to the Executive Chief of Staff for Marketing. I manage complex C-suite calendars, organize special events such as red carpet and celebrity engagements, and handle all domestic and international travel arrangements. I partner with the C-suite Events Management team to project-manage offsite events, conventions, and speaker engagements, serving as the on-site coordinator. Additionally, I oversee business expenses, office relocations, and annual reviews, while also collaborating with Microsoft’s volunteer and sub-affinity groups, including serving as a board member for Blacks at Microsoft (B.A.M.).

As the Lead Recruiter for an MMO and online gaming publisher, I created and managed recruitment processes and handled general HR administration. I supported executive-level staff with scheduling, meeting coordination, event planning, and travel arrangements, while acting as a liaison to the Director of Recruiting, HR teams, and the Executive Team. My responsibilities included full-cycle recruitment, coordinating interviews, generating offer letters, and preparing headcount reports. I also managed job postings, spearheaded employee referral and recognition programs, and maintained confidentiality while providing high-level support to the corporate office and leadership.

As a Recruiting Operations Specialist at The Walt Disney Company, I supported a team of seven recruiters and their hiring managers throughout the onboarding process, including background checks. I managed the conversion of contractors to full-time employees, collaborating closely with Recruitment, Hiring Managers, and Compensation to ensure successful hires. I prepared offer letters and new hire announcements, providing excellent customer service to candidates while resolving complex, time-sensitive issues. I worked with fellow Talent Acquisition Specialists to implement best practices in recruitment coordination and onboarding, facilitated New Hire Orientation classes, and provided coaching and mentoring to Coordinators. I was involved in multiple team projects to enhance efficiency, maintained the onboarding process, and managed the employee referral program for Walt Disney Parks and Resorts Digital. Additionally, I generated weekly reports and participated in talent acquisition events, while leading the Diversity & Inclusion Education Committee to promote inclusive practices.

Recruitment Assistant Responsibilities: Support recruiting function with recruiting process that includes: scheduling interviews, organizing travel arrangements for recruiters & managers, reserving conference rooms, and preparing offer letters. Create and distribute employment-related correspondence; e.g., applications, forms, offer letters, and new hire orientation materials. Also responsible for initiation of background investigations. Presenting at job fairs, acting as liaison with schools, employment agencies, and relevant community organizations. Communicate professionally, tactfully and with the utmost diplomacy at all times, treating all candidates with dignity and respect. Maintain a high level of confidentiality at all times. Assist with the validation of I-9 documentation and collecting new hire paperwork. When necessary sourcing and pre-screening candidates for Recruiters & managers. Create and maintain job postings on job board external websites.

Human Resources Assistant Responsibilities: Provides prompt, professional, appropriate and efficient service to Human Resources & Customer Service department. Schedules appointments, travel coordination, prepares PowerPoint presentations, administers errands on a daily basis, and organizes department/company parties and catering events. Heavy office machine and computer knowledge. Phone screening for executives and potential applicants. Administrating tests to potential applicants, background and follow-through, interviewing, benefits administration and adhering to ergonomic needs of employees. Ordering office & kitchen supplies. Phone communication using rapid problem solving and critical thinking skills. Multi-tasking between three departments including HR, Customer Service & Risk Management. Relied on experience and judgment to plan and accomplish goals. Maintaining professionalism and an overall positive outlook.