Lisa Hale, Vta, Cta Email & Phone Number

I work with clients on planning and booking a customized, memorable and stress free vacation.*Work with my clients to find out what they are looking for in a wonderful vacation by asking them where they want to go, what they are looking for in their vacation (such as relaxing on a beach, excursions, etc), and budget.*Advise on travel related items such as passport requirements, visa requirements, and destination vaccine requirements if applicable. Point clients to the CDC or US State Department websites as needed.*Work with suppliers in finding accommodations, car rentals, cruises, sightseeing activities, and/or group travel that are affordable and provide a great value.*Database entry*Invoicing

Greater Denver Area

Provided Human Resource solutions to a variety of companies. Employee Relations, training, job description creation and review, performance evaluations, salary surveys, handbook and policy creation and development.•Created and drafted handbooks that assisted clients with implementing policies and procedures.•Consulted and advised on employee relations issues to keep the clients compliant, non-discriminatory and lawsuit free.•Provided salary surveys to assist clients in maintaining marketplace competitiveness.•Trained employees and management on a wide variety of topics in order to reduce issues.•Reviewed and created job descriptions to keep the client compliant.

Denver, Co

HR representative for Denver Region office supporting a wide spectrum of leaders in critical company hub. Managed broad range of functions including payroll, benefits administration, employee recruitment, screening and personnel file management. Provided end-user training on human resources information system (HRIS), applicant tracking system, manager self service (MSS), and employee self-service (ESS) platforms.•Drafted and distributed turnover and headcount reports that assisted senior management in budgeting employee turnover costs and expenses.•Posted open positions, oversaw candidate responses, and closed requisitions when jobs were filled which resulted in accurate applicant records.•Maintained recruitment process for exempt / nonexempt employees by using standard recruiting and hiring practices.•Ensured proper filing and archiving of candidate and employee records for future reference.•Analyzed employee data and generated status reports which provided information for senior executives in making employment decisions.•Validated compliance with all ethics / code of business conduct guidelines that ensured process adherence in organization’s complex matrix environment.•Aided managers compassionately in identifying and notifying employees for reductions in force.•Served as key contact to employees for benefits questions by being fully versed on benefits administration and applicable laws.

Denver, Co

Managed employee personnel changes, recognition programs, and reports, as well as advising senior management on employment trends which affected workforce planning.•Approved all payroll information submitted by departments and employees ensuring compliance with company guidelines.•Managed employee information changes by timely processing of WEB personnel action notices.•Provided administrative oversight of award recognition programs within Northern Region that was critical to employee morale.•Maintained employee-related databases and prepared reports, including looking at core competencies of employees for senior management which provided trend analysis by which decisions were made on hires and reductions.•Analyzed turnover and headcount reports and recommended corrective actions that resulted in 3% reduction in employee turnover rates.

Denver, Co

•Input new hire data into employee database that ensured individuals’ record of employment.•Ran reports containing data on headcount and other employee-related information which assisted managers in workforce planning.•Managed employee salary change, transfer, and termination data and generated reports that ensured accurate record keeping on employees company life cycle.

Lake Buena Vista, Fl

Was on the opening team for Disney's Fairy Tale Weddings•Assisted in planning, organization and management of weddings.•Helped coordinate wedding details including accommodations, ceremony, food, beverage, entertainment, and party favors for receptions, dinners, luncheons, and brunches.•Responsible for all correspondence including proposals, estimated budgets, and planning kits.•Provided account and guest relations services during events and activities as assigned.

Masters, Leadership And Organizations With A Human Resources Emphasis

Completed in May 2010.

Certificate Of Achievement From Shrm For Phr Class, Professional In Human Resources, Pass

Ba, Mass Communications

Activities and Societies: Gamma Phi Beta Sorority