Lisa Hembrook Email & Phone Number

Verona, Wi, Us

Madison, Wisconsin, United States

Madison, Wisconsin Area

Madison, Wisconsin Area

Developed innovative ways to drive sales, increase Case Club Membership and enhance overall customer satisfaction. Created and fostered a sales-focused environment through training and coaching of tasting room staff. Collaborated with community businesses and industry peers to create successful referral programs. Built a service focused culture based on customer experience, brand awareness and marketing. Organized and coordinated Tasting Room events including: weddings, corporate outings, private Case Club events and concerts. Created social media marketing campaigns via Facebook, Instagram and Twitter.

Madison, Wisconsin Area

Helped increase our branch office growth by 11.3%. Worked with agents to compile information needed to evaluate risks according to our different companies guidelines. . Decided on issuing polices as requested, to modify the policy, or to reject coverage. Made marketing calls to designated agents and conducted agency visits to promote new products and build relationships.

Greater Chicago Area

Evaluate, analyze, and discuss underwriting risks and manage agency relationships while maintaining a high-level of workflow output. Collaborate with management teams to organize a business-underwriting seminar where logistics knowledge or attention-to-detail resulted in high-ratings from seminar attendees. Process change requests, policy packets, and certificates on insurance and facilitate daily agent transfers.

Managed the daily administrative operations of the organization and served as a direct liaison between clients and companies; facilitated clear communication and directed financial transactions. Prepared and edited correspondence and ensured all paperwork and transactions were processed in a timely manner. Customized insurance programs to suit individual customers and educated policyholders on programs. Conducted comprehensive interviews with prospective clients to obtain their financial resources or data.

Made effective recommendations regarding production and operational improvements and implemented necessary changes to ensure efficient and timely production. Developed Public Service Announcements (PSA) and news commercials to promote viewership throughout the community. Conceptualized and produced creative 15-30 second commercials for the news statement from inception through completion.

Bachelor Of Arts Degree, Radio, Television, Film, Speech Communications

Level 2 Wset, Wine And Spirits