Lisa Harrison Email & Phone Number

Sunnyvale, Ca, Us

In April 2023 I was promoted to Principal Customer Success Manager within our Strategic Global Clients Program at LinkedIn. I partner with our customers based at their HQ in EMEA demonstrating value and ROI of their LinkedIn investment. My role is in my job title - I ensure our customers realise success with the LinkedIn partnership. We work together on key talent acquisition priorities such as Skills-First Sourcing Strategies, Diversity, Equity & Inclusion, Employer Branding, and Internal Mobility.

Sunnyvale, Ca, Us

My role as part of the global Customer Success Organisation, is to inspire and empower our customers to connect talent with opportunity, create business value, and become lifelong LinkedIn advocates. • Partnering with LinkedIn’s largest most strategic global customers to create and execute large, complex product implementations, tying back to customer objectives and ensuring user adoption at scale.• Establishing strong relationships with multiple levels of customer stakeholders helping to shape their strategy by clearly sharing the value of their purchased products and how it ties back to their larger business goals. • Collaborating with Sales and other cross-functional partners demonstrating direct business impact through effective collaboration.• Driving greater customer engagement by applying data, insights, product, and industry expertise. Focus on successful onboarding, developing impactful learning and education plans to drive overall customer adoption. • Analyse and develop strategies to increase customer usage metrics by identifying opportunities for increased education, driving adoption of scaled education programs to promote customer learning at scale.• Presentation of consistent reporting to customers to track product adoption and utilisation, leveraging this to identify churn risk and work proactively with Sales to address and eliminate this risk.

Sunnyvale, Ca, Us

My role here in Sydney was part of LinkedIn's Global Clients Program for APAC. My role as Senior Customer Success Manager was to partner with global customers who have a large presence in the APAC region. After living in Australia for 8.5 years, I decided to relocate back to the UK and I am proud to say I am still with LinkedIn and still working with our global clients based at our customers HQ in EMEA.

Sunnyvale, Ca, Us

• Working with LinkedIn's Enterprise Key Accounts in Australia and New Zealand driving customer value through leading initiatives that result in high utilisation and engagement with products, including proactive engagement with users and influencers across accounts. • Promoted to the Global Accounts team after 18 months of being at LinkedIn in the Enterprise team.

Sydney, Nsw, Au

I played a key role recruiting top talent for Commonwealth Bank's Digital team. This team drives the digital experience for more than 14.5 million customers across Australia and the world who rely on a seamless banking connection. It's a fast growing team with the opportunity to shape the way Commonwealth Bank serves customers digitally and beyond. • Developing strong partnerships with Talent Acquisition Manager’s and key business stakeholders across the organisation to lead the implementation of proactive, innovative internal and external sourcing strategies, frameworks and pipelines for the attraction and engagement of specialist digital talent.• Identify and implement a variety of bespoke sourcing channels, attracting and pipelining talent to meet the businesses’ current and future workforce needs, with a focus on social media and the passive talent market.• Building talent communities and talent pipelines both locally and globally to deliver top talent for Digital. Key role profiles include: UX and Visual Design, Software Engineering, Digital Sales and Conversion, Digital Product Owner’s. • Run creative and innovative ways to engage and attract business critical talent such as hosting Hackathons, tours of the Innovation Lab, attending conferences and meet-ups.• An active member of the women in technology community co-organising the SheHacks hackathon for three years, running my own podcast series called "Tech Women Australia" as well as supporting Girl Geek Sydney, RailsGirls, NodeGirls and Women Who Code. • Leveraging internal networks, external resources, internal database, and other resources to generate market mapping and research to share with the Digital team, Hiring Manager’s and Talent Acquisition.

Brisbane City, Queensland, Au

Davidson Technology is a specialist recruitment company which enhances workplace performance through the delivery of Technology, Project and Digital business solutions. • Recruitment of senior candidates for Contract and Permanent positions across the digital technology marketplace in Sydney. • Connecting with key candidates in the digital marketplace by using innovative and creative sourcing strategies.

Edinburgh, Gb

Parity is one of the largest and longest standing suppliers of professional recruitment services in the UK. For over 40 years, Parity have supplied contract and permanent professional / technical talent for Central Government and the wider public sector.• Recruitment and selection of high-volume, senior level candidates for Contract and Permanent positions within Central Government and Healthcare (NHS) IT Projects. • Building trust with clients to understand their talent goals and strategy to successfully find the best candidates. • Coaching and mentoring Trainee Consultants.

London, Gb

Aviva plc is a British multinational insurance company. In the UK, Aviva is the largest general insurer and a leading life and pension’s provider.• Partnering with Independent Financial Adviser’s (IFA’s) and their customers to ensure they are fully supported with the Aviva products they have invested in.• Collaborating with regional Aviva branches across the country to deliver an excellent service for Aviva customers, taking part in training programs and developing a deep knowledge of Aviva products.• After a year at Aviva, I was promoted and relocated from Sheffield to Edinburgh