• Handle patient scheduling, intake, and checkout• Coordinate schedules for 4 providers in a high volume and high profile office• Welcomed 10+ new patients to practice per day• Managed updating and maintaining patient charts• Work with insurance providers to verify patient coverage• Designed as in-house trainer for new employees for reception area and medical records• Determine sense of urgency for all who telephone in asking for medical advice• Triage all incoming telephone calls for doctor and nurse practitioners• Handle all client charts insuring both accuracy and placement in files for easy retrieval

Tag and Title Supervisor 10/2004 - 05/2013• Oversaw and provided training to employees• Titled and registered vehicles in 25+ states• Processed dealer exchanges with dealers on a nationwide basis• Completed all documents, and billing invoices • Handled invoicing for wholesale sales • Reviewed and processed financial contracts for lease and retail sales• Maintained MS Excel spread sheets for vehicle sales, pending title work, titles due• Processed all paperwork which enabled dealership to exchange vehicles from one dealership to another• Handled all ADP transactions• Reported the results to the corresponding department managersClerk in Tag and Title Department 10/1998 – 10/2004• Titled and registered vehicles in 25+ states• Processed dealer exchanges, documents, and billing invoices• Reviewed and processed contracts for lease and retail sales• Maintained MS Excel spread sheets for vehicle sales, pending title work, titles dueClerk in Customer Relations 10/1996 – 10/1998• Telephoned customers to conduct post sale interview and get feedback• Handled 300+ customers purchases and service experience• Reported the results to the Sales Manager and Service Manager • Monitored and filed postcards with feedback for use by management

• Worked with Point of Sale (POS)• Received new merchandise upon arrival from vendors and restocked shelves based on supply and demand• Ensured store was always appealing to the eye and handled merchandise inviting to “impulse” shoppers.