Lisah Husbands Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

In my current role, I investigate damp & mould claims on a daily basis. During my inspections I would take all factors and possible causes such as ventilation, water table, moisture, humidity, drying, knowledge of tenants, leaks, structural damage etc. into consideration and engage with tenants to understand the issue and cause. I also utilise protimeter/ hygrometer. Upon conclusion of my inspection, if I have identified works needed in order to fix the issue, I would write a clear and concise diagnosis report, adding pictures, measurements and SOR codes then raise any remedial works- making sure I am involved in the case until completion including post inspection. Working within a multi- discipline area team to provide assistance to team members.- Assisting in consulting internal departments and external organisations in respect of proposals for construction work. -Customer care. - Assisting in the drafting of technical correspondence and consents to applicants and their professional agents in connection with proposals submitted. Identifying areas of non-compliance requiring further action.- Attending meetings and assisting in negotiations with applicants in respect of proposals under the Building Regulations.- Assisting in the checking of plans in respect of applications made under the Building Regulations and the London Building Acts (Amendment) Act1939- Carrying out site inspections of works in progress, under the direction and supervision of the senior colleagues, exercising discretion and tact in the application of requirements. -Conversant with the office’s computerised systems and keep accurate records of actions taken, including site inspections.

London, England, United Kingdom

I have experience in Housing Support, Tenancy Fraud, Voids, Lettings, Income collection, RIVO (incident/ accident report), CX (Repairs and Tenancy Agreements), CIMS (Health and Safety checks). In addition, I am knowledgeable in housing legislation and utilising welfare benefits for residents. I support clients by having key work sessions every fortnight as part of an action plan for achieving short term and long term goals/ skills. Customers mainly focus on financial, well-being, physical and mental health goals, enabling eventual progression into Independent Living. Reasons for applying for this position include:● Proven ability to maintain professional relationships with stakeholders- Care Coordinators, Social Workers, Consultants, Police, etc. Due to the nature of my current work, I communicate with stakeholders on a daily basis.● I am able to deliver quality customer service. I am approachable and proactive therefore, my customers engage well, as part of their tenancy agreement. ● Sourcing and applying for welfare benefits, social activities and charities come very easy for me● There is on- going training in Housing legislation therefore, I am knowledgeable in this area, including tenancy law.

London, England, United Kingdom

Awareness of housing legislation, in particular, an understanding of Housing Act and the Welfare Reform Act and other legal requirements relevant to Housing and Support. I have gained knowledge of the Housing Act 185- 2020 and Homelessness legislation. I have attended several Housing training sessions in relation to Housing review and appeals, Housing Options, Welfare Reform Act 2012, Income Recovery and the Homelessness Act. I am conversant with the various amendments to the Housing Act of 1996 including but not limited to Localism Act of 2011 and culminating in the recent Homelessness Reduction Act of 2017.LookAhead Care, Support and Housing- London● My experience is Support and Housing consists of:● Ensuring customers move on to more settled housing in a timely fashion by assessments and verifying criteria. ● An offered accommodation is appropriate for the customers needs and is in compliance with legislation.● Visiting customers in supported accommodation to provide them with advice and guidance on how on to manage their expectations, taking into account their needs and aspirations, introduce customers to social groups etc● Calling meetings with the Social Workers, Care Coordinators, Consultants and other professionals to monitor customers.● Working with said professionals to collaborate on Risk Assessment Plans and Action plans regarding medical, financial, housing and general well- being based on individual needs.● Referring customers to other agencies as required, including employment and training providers, support and adult services. ● Supporting customers with managing their tenancy agreements.● Ensuring all repairs are reported and dealt with by delegating repairs to correct contractors and subcontractors as well as communicating with landlords when required.● Ensuring all accidents/incidents and complaints are reported and dealt with in line with Look Ahead Care, Support and Housing’s policy.

London, England, United Kingdom

● Liaise with professionals such as Occupational Therapist and Psychologists and work together to prepare reports to support student development. ● One to One support for children age 5- 16 with Global Development Delay, ASD, ADHD, Behavioural and Emotional Needs, Hearing Impairment, Muscular Dystrophy, Epilepsy, partially blind and Down's Syndrome● Construct a daily plan from a child's care plan (education, social, behaviour and personal).● Recognise when children are upset, unmotivated or disengaged and take appropriate action- see, ask, report.● Recognise what works well for the student and use particular resources for their development.● Encourage them to communicate and step out of their comfort zone.● Plan and execute social activities and outings.