Lisa Lockhart possesses expertise in itil, it service management, data center, cisco technologies, virtualization and 28 more skills. Colleagues describe her as "I have worked with Lisa for years, and at one point had the pleasure of having her on my direct team. Lisa is brilliant at whatever she does. She excels at people management - focusing on accelerating her team by caring about the development of each individual. She uses the combination of experience, expertise, vision, passion, influence, authority, and collaboration to deliver outcomes. She is well versed in agile, and other standard methodologies to get the work done. But above all she understands the business need and becomes an advocate for the client/customer/partner. Don't pass her up!" and "Disclosure 1 - Lisa and I are friends. It would be your loss to dismiss this recommendation as friendship bias. Disclosure 2 - my friendship with Lisa is influenced by her wonderful personal qualities that she wholeheartedly brings into the workplace to make her such an effective, caring, authentic and empathetic colleague and leader. Technical or non-technical team management? Complex global program to execute? Complex client or provider engagements to manage? IT Service Improvement needed? There isn't anyone I'd recommend more with the experience to successfully deliver any or all such initiatives. Lisa and I have worked together for a LONG time - either as peers or Lisa working directly for me (usually because I have sought a way to bring Lisa in to help GSD). After a proving herself to be a top technical program manager, then IT Service Management practitioner (& certified expert), I eventually convinced Lisa to return to people management. She quickly proved to excel in this role. Lisa fostered one of the most united, collaborative, supportive team environments that I've witnessed. Her team were always going the extra mile to support their team mates and their stakeholders, both in and outside of work. As a footnote - this was achieved as a full-time home worker (Lisa is an OG remote worker!) with a globally distributed and diverse team. "