Lisa Hougdahl Email & Phone Number

Manages a staff of 12 customer service account coordinators and ensures that customers are retained, satisfied, and that their needs are fulfilled. Possesses a strong passion for coaching and developing skills to encourage employees to grow and flourish in the service and printing industry. Responsible for designing and implementing improved processes and operational policies. Recommends changes to products or services to fulfill customer needs. Familiar with a variety of the field's concepts, practices, and procedures. Avid participant in LEAN and sales growth opportunities.

Coordinator for a variety of high level accounts. Serviced day to day activities for customers including order entry, generating specifications for production, job planning, and detailed project management. Supported internal improvement opportunities, R&D, and process initiatives.

Coordinator for several accounts: Managed day to day activities for customers including order entry, creating specifications, processing and fullfillment.