Finance and Operations department SQL Server Management; MS Azure admin: storage account management, Data Explorer, Data Studio, backup, Recovery Vault management, Active Directory management, container management, Azure Monitor, Azure VM RHEL/Linux server dev via SSH, Azure Cost Management, ESRI ArcGIS Online, Server maintenance, SQL Database admin, user-management, web interface management, user access management and setups, datastore management, table management, field mapping, sql queries, asp.net site management, github project management, Microsoft Teams, Microsoft 365, unstructured data, collaborating with data scientists, data governance and data architecture planning, data ingestion and uploads, java/angular site maintenance, working with .js, JSON and Jenkins files, collaborating with third-party software developers and programmers, meeting with multiple stakeholders, remote team collaboration, IT support within finance and operations department, interdepartmental collaboration

● Analyzed competitive market strategies through analysis of related product, market and share trends.● Advised on BI processes, practices and technologies to support business management and optimization.● Prepared and delivered technical and training documentation.● Helped improve system performance and recommending improvements.● CRM's alongside CDP (Oracle, Salesforce, Segment, Tealium, Microsoft) with speech analytics software and call tracking Grasshopper, CallHippo, CallMiner, Dailpad, Verint and Tethr to optimize sales calls, SEO/SEM, email marketing and ad targeting.● Collected and analyzed data on customer demographics, preferences and buying habits to identify potential markets and factors affecting product demand.Implementation and admin of MS Azure, Databricks, AWS Redshift, Oracle, SAP, ClickUp, QlikSense, Salesforce, Hubspot, and MongoDB. Cloud and storage: GCP, Kubernetes, Amazon S3, Python, JavaScript, JSON, SQLData visualization and ML with datasets: Seaborn, Google Data Studio, PowerBI, Tableau C-corp business development; Established data-based growth KPI's; Organized brands for cohesive marketing campaigns; Sourcing Sales Partnerships opportunities (both affiliate e-comm/product-based & service-based); Networking, Recruiting & Process Improvement; CRM integrations; Training/Instructional design & dev.; Data analysis: Google Data Studio, business intelligence (BI) Tableau, Hotjar, Mixpanel, SimilarWeb, SEMrush, Google Analytics; Digital business development + marketing: Wordpress, OptimizePress, Clickfunnels, Mailchimp, Aweber, Constant Contact, Stripe, Share-a-sale, Clickbank, CJ.com, Rakuten Marketing, Canva for Work, Adobe Spark, SplitStory, Facebook Advertising, Audience development; Facebook Business Manager, Hugo, LibSyn, OBS, Smarterqueue, SAAS integrations, creating ManyChat + Messenger Marketing or SMS automation sequences; audio/video instruction. Government contractor entity in Systems for Awards Management (SAM).

Pearson Pathways CRO/Analytics team member. Internal title: Supervisor, Insights & Analytics. Ad Campaign Analytics (Google Ads), tracking in Google Analytics & Google Marketing CloudData queries, data admin and management in BigQuery and GCP. SAAS integrations and reporting: Salesforce, Convertr, Medallia and more. Facebook App development, Facebook Business Manager: Admin & DeveloperWorked directly with marketing, product development and tech team for product's GTM Market research & market test, UX/CX A/B testing; Performance data analysis; and marketing strategy & execution. Collaborated with Marketing & Recruitment team for lead generation, lead tracking and CRM: Salesforce integration and data management.Team interaction/communication in diverse, global and remote distributed team in corporate environment on Microsoft365 suite and Teams environment.

Business Performance data auditing and reporting using SEMrush, Google Analytics, Google Data Studio, MOZ local search, and Google Search console, Similar Web; SEO keyword research, B2B Client Web Dev and Digital Marketing/Saas integration Pre-Sales consults, training/instruction & IT Support for Social Media marketing and troubleshooting SAAS setups; Digital Advertising: media buying for Google Ads, Facebook Ads; Events Promotion, Political Campaign Facebook ads management; Social Media Marketing channel setup & optimizations, content creation/management, Digital Marketing optimizations for organic & paid campaigns; tools: Wordpress, SEO, blogging, media/content management, Email marketing: Mailchimp, Aweber; team communication + project management: Smartsheets, Slack, Trello, Google suite: Analytics, Google Tag Manager, Docs, Sheets; Data Visualization: Tableau, Media & content production: Adobe Spark, Canva for Work, SmarterQueue, Buffer, Monday.com, Facebook Business Manager, Facebook Pixel, Creator Studio, Creative Hub, skills: API configurations, SQL, MySQL, collaborated with developer, designers and company CEO in 3-10 person team to execute client requests, meet deadlines and increase process improvement + quality assurance; created templates and assisted with project management while scaling in a new vertical market for the business; Event speaker/presenter, Small Business development, media and marketing (especially digital marketing) consults for local and national clients.

Networking, Sales, Digital Marketing & Business Development, Team leadership: lead team of 84 product & program coaches in network marketing company; coordinated and planned health/fitness and mental strength challenges and online groups; remote coaching & instruction, presenting; training, transformational coaching and supplement advising.

-Responsible for varying administrative tasks for residential family home care facility-Scheduling appointments-Updating Client contracts and care plans-Database Management -Oracle ERP/CRM management-MS Word, MS Excel-Records: Data tracking & log management-Research, Copy Writing for Service Level Agreements-Database Research & Grant Research for Non-Profit Organizations-Grant Writing-Filing, copying, faxing-Designed & Facilitated Continuing Education Program Materials for Staff Members-Coordinating Client Care team members: medical providers, case managers and insurance-WA State Nurse delegated nursing tasks -Certified Nurse's Aide (NAC) level care for Memory/Dementia, Developmental Disabilities, Mental Illness -End of Life transitional care for Hospice clients-Dietary Services: Meal planning, special dietary needs, Diabetes management

customer service; communication; hospitality services, food/drink services; sales: upselling/product suggestion; conflict resolution; events marketing; ensure a high-quality casino experience; assist tourist needs with directions/concierge help; part of opening/startup staff/crew for re-launch, rebrand and renovation of Roadhouse

Exec. Assistant Admin tasks for the primary construction office of a highly successful pool/spa company in Las Vegas, Nevada. This office was responsible for executing the service level agreements for construction of all new pool/spa sales made at three separate locations, in 2004, as well as ongoing service/maintenance/warranties for previous/existing clients. -Records Management -Filing, faxing, copying, -data entry/updates-Warranty claims/processing-City & County Permits processing-Clarifying Service Level Agreements -Guiding customers through construction process to include: Initial excavation, Sand, Transport/ Pool shell delivery, back fill, concrete/masonry & landscaping finish work, building inspections throughout project-Customer Satisfaction analysis & conflict resolution/mgmt-Project Mgmt/Facilitation: Coordinated with Construction Crew Foremen-Coordinated sub-contractors -Inventory assistance/product ordering from corporate site

- Copywriting for product descriptions- relational database management & large bulk dataset uploads using e-commerce SAAS tools -KMI performance analysis-CRM -Managing final sales transactions-Processing payments (Paypal, Cash/Check/Money Order)-AR/AP Bookkeeping -Customer Service, Email marketing -Shipping product-MS Word, Excel

Analyzed daily transactional data for hotel guests; payments processing; credit card transactions; reservations; data analysis and direct reporting insights to business owners; accounting

BCT @ Ft. Jackson, SC., USA; AIT/Station @ APG, MD., USA: Leadership development; Systems Analysis & troubleshoot/diagnostics + repair of all systems (Engine, Electrical, Drive Train) for wheeled vehicles such as the HMMWV (aka: Humvee), 2.5 ton trucks; diesel repair; data logs; parts acquisition/supply coordination; team management 5-25 person teams (Squad Leader + Instructional Assistant); Qualified Marksmanship: Sharpshooter badge (35/40). MOS in 2000: 63W. General Discharge: Honorable Conditions.

Hotel & Condo housekeeping services; guest relations; laundry; front office receptionist/clerk; general office/admin duties; multi-line phone system operations; customer service, conflict resolution; hospitality/resort services; SQL server database administration; data entry; data management; credit card payments processing; reservation updates, cancellations and guest response and coordination for hotel & condo rental oversight at busy regional ski resort/mountain lodging.