Development Process & Governance Program Manager, Watson Health Payer Organization
Armonk, New York, Ny, Us
Using advanced technology, IBM Watson Health enables hospitals, providers, insurers, employers, researchers, and patients to glean critical insights from healthcare clinical and claims data, resulting in greater value and better care.As a Program Manager, I led innovative software development teams in delivering meaningful solutions to some of the healthcare system’s most pressing problems in a cohesive, efficient manner. Using systems thinking and organizational change management best practices, I led the adoption of appropriate methodologies and governance models to accelerate value delivery and optimally engage my colleagues throughout the process.Selected Achievements✓ Established a management system of all IBM product deliverables for 20+ offerings specializing in data analytics and the AI of health insurance claims. Trained development managers to best comply with deliverable requests. ✓ Planned strategies with Development leadership to instill positive accountability with the teams, promote adherence to Agile metrics, and foster better relationships between Development and Product Management teams. ✓ Developed a simple status template for managers to provide quick updates and highlight needed areas of assistance.✓ Restructured and implemented staff project time reporting and created organizational tools to streamline contractor onboarding processes and provide clear, precise management.