Lisa Jane Smith (Cphr) Email & Phone Number

Sydney, New South Wales, Australia

• The lead or specialist in the People Partner team delivering consistent end-to-end people & operations experience, focusing on the moments that matter for leaders, managers, and our people. Establishing harmonised.
• Contributed to Sandoz generics division for a one-year period, attaining "Best Place to Work" accolade through proactive leadership and team engagement initiatives.
• Optimised organisational efficiency by spearheading the implementation of Workday HR platform across ANZ.
• Project lead in 2023 graduate program, involving interview & selection, assessment centre, skills training, working rotations, and continual mentoring support throughout the 18-month period.
• Lead role in numerous in-country transformations and restructures.
• Providing coaching and counselling support, career development and performance management conversations with the leadership team and people leaders across the business.

Sydney, New South Wales, Australia

• Collaborated as a senior member of a six-person people and culture division. Developed strategies, policies, and programs impacting people and performance. Provided global HR Business Partner guidance to marketing.
• Lead role in a global values refresh, established five new values for Tourism Australia, overseeing roll-out initiatives, value awards at staff conferences, and other embedding values activities.
• Implemented “Employer of Choice' program” as well as Tourism Australia's inclusion in AFR BOSS Best Places to Work List.
• Enhanced engagement and leadership capabilities via training and L&D strategies in coordination with business leaders.
• Launched online WHS platform and intranet web page/emergency texting platform in response to events of 2020.

Sydney, Australia

• Oversaw day-to-day HR operations, provided expert advice, and fostered trusted relationships with stakeholders. Drove business success throughout ANZ by being the trusted advisor to people leaders through all stages of.
• Collaborated on preparing citation and reporting documents for WGEA as part of a project team.
• Managed complex redundancy cases in New Zealand, resulting in a fair and equitable outcome.
• Designed a successful graduate development day focused on change management and resilience skills.
• Cultivated talent pipeline through robust succession planning and career development practices.

Sydney South, New South Wales, Australia

• People Leader, coaching and mentoring responsibilities for a HR Business Partner, Talent Acquisition Manager and HR Administrator. Lead role in weekly HR team meetings to oversee strategic HR projects. Contributed.
• Designed and deployed a robust employee due diligence process and verified compliance with financial crimes policy/CBA audit requirements.
• Enhanced efficiency in performance management, payroll procedures, and onboarding methods by introducing operational improvements throughout the employee lifecycle.
• Created and executed Appropriate Behaviours training for 250 staff across four states in Australia.
• Drove professional development by mentoring leaders and managers on intricate HR matters.

Sydney, Australia

• Spearheaded design and implementation of the people and culture strategy for True Local & SKIP as a key member of the conglomerate within Sensis Group. Aligned HR strategies with business goals, translated key.
• Contributed to substantial cost savings by leading internal capability-building efforts for customer service division.
• Expanded team from one to 20 members by managing recruitment, induction, training, and the creation of incentive schemes.
• Fostered positive work culture by mentoring leaders on complex employee relations issues.
• Saved $1M by representing people function on working party for offshoring of IT division.
• Offered strategic counsel on personnel issues amidst company relocation, resulting in redundancy of Sydney office.

Canberra, Australia

• A greenfield sit, working in a standalone role, reporting into 9 business partners/owners. Created HR strategy and delivered external HR consultancy services to key clients. Provided expert coaching and mentorship on.
• Planned and delivered in-house training sessions on essential people management skills, such as dispute resolution and performance management.
• Efficiently managed complex long-term absence case, resulting in termination with no adverse action claims.
• Boosted revenue and client acquisition by formulating a marketing blueprint for HR consultancy services working with various clients across various industry sectors.
• Designed, recruited and mentored a successful graduate program, working towards creating an environment of continuous learning, development and building a pipeline for succession planning.

Canberra, Australia

• Interpreted and applied employment law and regulations as part of a four-team HR Division at a multidisciplinary, not-for-profit Welfare Agency with 250+ employees operating across ACT and NSW. Led department.
• Developed and deployed training programs for Executive and Management teams designed to enhance internal human resource management abilities.
• Founded a volunteer committee, leading activities to secure resource for assisting clients.
• Authored Agency policies and comprehensive employee handbook.

Newport, South Wales, UK

• Directed a staff of three in a large, unionised, multinational electronics manufacturer and R&D centre with 1000+ staff. Coached and mentored HR Officer and two HR Administrators. Led the development of corporate HR.
• Initiated online feedback and assessment tools to engage workforce, using data to create supportive environment.
• Presented on Corporate Social Responsibility (CSR) at the annual Panasonic Conference in Japan, demonstrating innovation and thought leadership in our commitment to the Panasonic philosophy.
• Researched and implemented an onboarding program and online appraisal system for smooth onboarding, providing continuous performance feedback for all staff.
• Created and maintained ELLIE, an internal online employment law website providing HR support for all leaders, helping instill confidence and fulfill all policy and legal requirements.
• Spearheaded 360-degree assessments via the appraisal platform, essential to support the continuous improvement of skills and behaviours and enhancing the increased promotion opportunities for staff.

Newport, United Kingdom

Prior to my career history detailed above I had administrative roles at the Hilton Hotel and a maritime transport company. These were both customer facing roles and additional duties included secretarial services, bookkeeping and maintaining the sales ledger.

Practicing Certificate, Human Resources Management And Services

Mcipd, Human Resources

Various, Counselling Skills

Activities and Societies: Counselling Skills Acquisition and Practice (AQA) Counselling Skills in the Workplace (AQ) Certificate in.