Lisa Jane Stelling Email & Phone Number

Wollongong, Nsw, Au

Wollongong, New South Wales, Australia

At Joy, a platform for women over 50, we have created an online social network and curated in-person events designed to spark connection and joy through shared adventures. Leading a remote team of community managers and volunteers, I drive engagement across diverse communities, lead weekly meetings to tackle challenges, and develop strategies to boost member engagement and improve our Net Promoter Score (NPS). I design projects to grow the community, organise exclusive events, and build strong stakeholder relationships while recruiting and training new team members and volunteers to ensure a welcoming and dynamic community experience.

Wollongong, New South Wales, Australia

Wollongong, New South Wales, Australia

Wollongong Area

Hireup is an NDIS-registered platform that enables individuals to find, book, and manage their own disability support workers. In my role, I provided consistent, personalised support to adults and children with disabilities, building strong relationships as a role model and companion. My responsibilities included offering social and practical support, assisting with personal care, facilitating access to community services, and helping clients build life skills. I implemented and monitored support plans tailored to each client, promoted independence through an assets-based approach, and adapted communication styles to meet the unique needs of each person and family.

Wollongong, New South Wales, Australia

Lifeline is a national charity dedicated to providing 24-hour crisis support and suicide prevention services to Australians in need. In my role, I led a NSW Health-funded project to implement suicide prevention training within male-dominated workplaces across the South Coast. I identified regional training and service needs, connecting existing Lifeline South Coast services to these needs or helping to develop new ones. I also facilitated training programs on critical topics such as suicide intervention, mental health, and domestic and family violence, while promoting Lifeline's community and workplace training to boost activity, sustainable funding, and regional engagement. Additionally, I supported volunteer Ambassadors across the South Coast, empowering them to represent Lifeline within their communities.

Wollongong Area

Heart & Soul, a wellness retreat offering transformative yoga experiences just south of Sydney, focuses on rejuvenating the mind, body, and soul. As Content and Communications Manager, I created and managed website content through Squarespace, crafted engaging social media posts, and ran a monthly newsletter for 2,000 subscribers. I also conducted interviews for the Heart & Soul blog and handled customer service duties, including retreat bookings and guest communication.

Munich

InterNations, the world’s largest network for people living and working abroad, connects global communities through online and in-person social and networking opportunities. In my role, I crafted engaging content for blogs, newsletters, reports, press releases, and social media on the latest topics in global mobility. I conducted research and interviews on expatriate experiences to develop impactful content for our audience. Additionally, I edited and proofread all sales and marketing materials, refined product descriptions, and maintained a consistent corporate communication style across B2B channels. I also contributed to the content and communication strategy to support the company's vision.

Munich Area, Germany

At InterNations, I worked within an agile, tech start-up environment, overseeing 35 expat communities across Europe and Africa. My role involved recruiting, coordinating, and engaging local volunteers to manage groups and organise activities for our members, fostering vibrant community connections. I handled conflict and crisis management to maintain positive group dynamics and created a monthly newsletter distributed to over 5,000 volunteers globally. Additionally, I contributed articles to the InterNations Magazine, providing valuable content to support and connect our international member base.

London, United Kingdom

NewmanFrancis is a leading community engagement organisation in the UK. In my role, I managed community engagement and resident advisory services on London housing estates undergoing regeneration. I coordinated focus groups, drop-in advice sessions, surveys, outreach activities, public meetings, and tailored communications to ensure that both resident and stakeholder needs were met. I also designed and facilitated a community engagement course recognised by the Chartered Institute of Housing (CIH) and created comprehensive project reports, documenting the background, process, findings, and actionable recommendations for clients to drive impactful outcomes and lasting community support.

Canberra, Australia

DUO is a leading provider of personal, home, and community support services in and around Canberra. As a Disability Support Coordinator, I worked closely with clients and their families to develop and implement individualised care plans, ensuring they received the necessary support. I coordinated services, managed casework, and collaborated with multidisciplinary teams to advocate for clients' needs. Additionally, I provided guidance and support to families, ensuring effective communication and a holistic approach to care.

Canberra, Australia

Bachelor Of Social And Community Studies

Cert Iv In Education Support

Yoga Teacher Training Diploma – 500 Hour, Yoga Teacher Training/Yoga Therapy

Graduate Certificate In Writing And Literature

Certificate Iv In Training And Assessment

Professional Diploma In Customer Experience (Cx)