Lisa Valentini-Ghosh Email & Phone Number

Norwalk, Connecticut, United States

Greater New York City Area

• Centralized fragmented inventory into a single managed solution covering $400 million in annualized expense• Eliminated manual Order Processing by designing, testing and implementing a web based Order Management solution • Integrated all contract details into inventory system and reconciled to the Procurement contract management database • Implemented workflow procedures with Procurement, Business Analysts and Operations to ensure seamless coordination of supply and demand management • Managed global budgeting, forecasting and management reporting processes • Interacted with all businesses to provide detailed expense variance analysis, forecasting and usage reporting • Migrated Order Management, Invoice Processing and entitlements functions from high to low cost locations in Budapest and Manila resulting $2 million reduction in overhead • Responsible for talent acquisition and training of resources in low cost locations • Managed a global team of 40 employees who maintained global support of market data management in over 100 countries processing 12,000 invoices and 33,000 product / service requests annually

• Manage Market Data expense of 700 million for combined firm• Manage global staff of 23 consisting of Service Inventory, Expense Reconciliation, Exchange Declarations and Reporting teams• Lead manager integrating Bank of America and Merrill Lynch inventory systems and migrating to standard work across the combined firm• Design invoicing and scanning solution to meet new tax and regulatory requirements for legal entity splits and local invoice payments• Built a process to capture inaccurate billing, process over 15,000 invoices annually, resulted in recovery of 5 million• Design scalable Change Manager (RPM) system to handle the combined firm requirements of over 40,000 market data add/change subscriptions• Develop methodology to allocate market data overhead and infrastructure costs to Line of Business

• Managed Market Data expense of 240 million annualized• Responsible for managing Market Data Administration overhead budget of 7 million and infrastructure budget of 13 million• Effectively produced a 50 million reduction in market data expense through audits, utilization reports and duplicate desktop analysis• Implemented Business Objects reporting technology to effectively manage market data expense and provide Line of Business with ad hoc trend, subscription and forecast reports• Develop process to maintain messaging inventory for compliance requirement and reporting• Built an offshore team to reduce onshore FTE expense• Manage Global Staff of 15

• Built start up operation for Information Research and Market Data departments• Implemented Market Data Manager inventory product to track and reconcile all market data subscriptions globally• Developed and implemented Change Manager (RPM) to enable automated ordering and canceling of market data subscriptions globally• Developed an automated pitch book for Investment Bankers utilizing vendor technology

• Technical lead for Business Information Services systems and desktop products • Streamline interactions with end users and vendors, contact end users to determine renewals for contracts• Investigate new products to meet business requirements and technology requirements • Provide reports to Business Information Services manager on products with pending contract renewals, the number of requests per product, new product interests and technology problems• Implemented Market Data Manager; tracked over 3000 users of BIS products, maintained contract information, id’s and passwords• Integrate former Bankers Trust applications into the DB environment and ensure connectivity for all business units• Developed a Business Continuity Plan for Business Information Services, including contact information, restoration of data, alternative locations and connectivity to applications• Worked with the Project Management Office to set up and configure a Y2K testing environment including a CD ROM tower and a mirrored client-server image of Deutsche Bank’s standard infrastructure• Managed and coordinated 143 vendors for Year 2000 testing issues including attaining test data, installing applications in testing environment, version control, prioritization of applications, and certification sign off from subject matter experts• Wrote a High Level Business Plan, Infrastructure Cluster Business Plan and Contingency Plan for Y2K issues and developed and maintained a Y2K project plan to ensure scheduled completion of project

Masters, Computer Information

Computer Information Systems

Bachelor Of Science - Bs

Bs, Technology, Marketing

Business Administration: Computer Information Systems and Marketing

Bachelor Of Science - Bs, Computer Information Systems And Marketing