Lisa Beth Jones Email & Phone Number

United States

Wny - Buffalo

Coordinate services for individuals with developmental disabilities. Manage activities of day program. Supervise, mentor, and motivate staff to maximize employee performance.* Primary contact with service coordinators, clinicians, and guardians to determine personal goals necessary to empower and assist individuals with reaching self-actualization.* Create and implement individual support, day habilitation, and safety plans.* Observe, document, and ensure adherence to… Show more Coordinate services for individuals with developmental disabilities. Manage activities of day program. Supervise, mentor, and motivate staff to maximize employee performance.* Primary contact with service coordinators, clinicians, and guardians to determine personal goals necessary to empower and assist individuals with reaching self-actualization.* Create and implement individual support, day habilitation, and safety plans.* Observe, document, and ensure adherence to behavioral plans.* Supervise, mentor, and train staff. Responsible for goal setting and performance reviews.* Ensure compliance with state regulations and COMPASS audit requirements.* Maintain daily time and attendance for program participants to generate billing.* Responsible for site operation, including fiscal responsibility with budgeted program expenses.* Programs used: Microsoft Word, Outlook, Excel, QuickBooks, Therap, Moodle, and ADP.* Research and execute community volunteer opportunities to incorporate community inclusion.* Promoted from educational assistant to direct support professional. Further promoted to current day habilitation manager position.* First Aid, AED, CPR, SCIP-R , and Direct Support Professional certification. Show less

Victor, Ny

Responsible for oversight of meal preparation that met New York State nutritional guidelines to approximately 900 - 1000 students and faculty.* Managed daily kitchen operations.* Supervised, trained, and evaluated staff. * Coordinated district leadership functions honoring local community leaders.* Responsible for procurement activities to ensure optimal supply with minimal waste.* Implemented quality control measures to comply with NYS safety standards, including… Show more Responsible for oversight of meal preparation that met New York State nutritional guidelines to approximately 900 - 1000 students and faculty.* Managed daily kitchen operations.* Supervised, trained, and evaluated staff. * Coordinated district leadership functions honoring local community leaders.* Responsible for procurement activities to ensure optimal supply with minimal waste.* Implemented quality control measures to comply with NYS safety standards, including allergy, and sanitation regulations. Show less

Fairport, Ny

Licensed agent who sold automotive and home owner policies to new clients and additional lines of insurance to existing customers. Built client relationships through service activities that included sales, payments, and policy retention.* Ranked 38th in nation to achieve 100 Club status for life insurance referrals within first three months of licensing for the company.* Identified customer needs and marketed appropriate products and services.* Solicited and up-sold additional… Show more Licensed agent who sold automotive and home owner policies to new clients and additional lines of insurance to existing customers. Built client relationships through service activities that included sales, payments, and policy retention.* Ranked 38th in nation to achieve 100 Club status for life insurance referrals within first three months of licensing for the company.* Identified customer needs and marketed appropriate products and services.* Solicited and up-sold additional lines of insurance to customers.* Implemented underwriting recommendations.* Managed accounts and processed payments. Show less

Rochester, Fingerlakes, And Southern Tier

Managed property and auto claims for a five county territory within the Finger Lakes region of Upstate New York and coordinated necessary services needed for repairs. Met with claimants, inspected damaged homes and vehicles, prepared estimates utilizing Xactimate, Accu Pro, CCC, ADP, and Mitchell, issued payments and settled claims. Investigated claims for subrogation, assessed risk factors, and made non-renewal recommendations to underwriters where appropriate.* Leader in exceeding… Show more Managed property and auto claims for a five county territory within the Finger Lakes region of Upstate New York and coordinated necessary services needed for repairs. Met with claimants, inspected damaged homes and vehicles, prepared estimates utilizing Xactimate, Accu Pro, CCC, ADP, and Mitchell, issued payments and settled claims. Investigated claims for subrogation, assessed risk factors, and made non-renewal recommendations to underwriters where appropriate.* Leader in exceeding company goals and objectives in LKQ, aftermarket, and time service.* Customer satisfaction ratings were consistently 97% or higher.* Negotiated with general contractors and auto repair shops to secure repair agreements.* Relied upon by management to handle sensitive claims and resolve escalated customer issues.* Implemented severity control principles to minimize costs. Show less

Associate In Science, Human Services, General, 3.97 Gpa

Activities and Societies: Recipient of the Rogers R. Rodgers Academic Scholarship

Education record

Activities and Societies: Varsity Soccer, Varsity Basketball

Property & Casualty, Crime & Fidelity Agents Licensing

Advanced Residential Building Damage Estimating: Advanced Auto Repair Estimating