Lisa Kearney Email & Phone Number

• Protected the team at all times and ensured that any impediments were quickly resolved • Coached the team towards the sprint goal and delivery of valuable product features• Mentored team members and developed cross collaboration and self-accountability • Facilitated user story mapping sessions • Facilitated ceremonies such as daily standup, sprint planning, sprint review, backlog refinement and retrospectives• Created visibility and utilisation of agile metrics in ceremonies to inspect and adapt • Conducted productive retrospectives and sprint reviews, driving continuous improvement and instilling team motivation• Focused on quality, reducing defects and waste and active management of work items in progress• Worked closely with senior management to develop the strategic product vision, share knowledge and promote best practices in agile• Strong communicator, facilitator, and servant leader. Adept at observing anti-patterns• Ability to manage complexity and resolve conflicts effectively• Passionate about agile, living the agile values and principles. • Facilitated workshops to highlight the benefits of agile and to raise awareness across the business

Dublin, Ireland

• Provided high-quality analytical solutions for senior stakeholders • Elicited requirements by holding one to one interviews, shadowing and workshops• As a business coach, bridged the gap between the business and the development team, ensuring that the requirements were understood, and facilitated collaboration between stakeholders.• Increased the business value by collaborating with the product owner to create and refine the product backlog • Created user stories and defined the business-driven acceptance criteria and MVP• Facilitated and participated in various ceremonies, daily stand-up, sprint planning, sprint review and retrospectives• Ensured excellent communication skills and in depth business and product knowledge

Masters Final Year Research Project 'Creating a Social Enterprise'

PWC Gold Medal Award 'Student of the year'As part of our diangostic technniques module I had the opportunity to work with OpenPlain. We carried out a complete business review:• Best Practices Report - which outlined best practices in the field of Software Asset Management• Competitor Analysis Report of the Software Asset Management field• Designed Survey - distributed a survey to over 300 IT Managers• Survey Report - survey results and suggested improvements

Dublin

• Conducted customer documentation review and ensured all customer contact points were to a very high standard• Reviewed all customer materials and ensured they were aligned to ‘Brand Standards’ guidelines and established IT image and workflow specifications• Redesigned all copy to ‘Plain English’ standards and development of direct mails letters • Carried out customer journey review and mapped the ‘as is’. Presented ‘as is’ analysis and ’to be’ solutions to the Senior Management team in the UK • Redesigned and streamlined the sales team reporting by collaborating with the IT Data Direct Team• Developed and maintained relationships with key stakeholders across the business including, Ireland, UK and US

Dublin, County Dublin, Ireland

Spearheaded implementation of a Customer Relationship Management system tailored for the New Business team. Involved in the full development lifecycle of this project from defining, designing and supporting the implementation of the system.• Created stakeholder management plan and developed relationships accordingly • Reviewed the system change and created ‘as is’ and ‘to be’ process maps• Conducted process map review workshops to obtain sign off from stakeholders• Elicited requirements, conducted interviews and workshops, and managed the requirements matrix • Worked closely with developers to implement system change with a key focus on quality, useability and maintainability.• Created procedures and training documentation for the new solution and train the trainer• Managed RAID log and reported progress to the Project Manager • Provided UAT and post implementation sign off • Coached and managed other business analysts

Responsible for several O2 Accounts as detailed below:• Ovation/MCI Event Services: Responsible for Event Services RFQ and establishing right event partner for O2 – from designing RFQ Terms of Reference right through to short listing candidates and awarding contract• Astron: conducted monthly reviews and ensured KPI's were delivered for this print management company• Cawley Nea Advertising Agency: acted as the first point of contact for this advertising agency. I also carried out contract reviews and ensured their KPI's were met to achieve their bonus• Mediavest: played a vital role with this media agency being involved with the Sunday Times Enterprise Network campaign where I was key to renegotiating fees and restructuring their contract with the legal department• O2 Woman Mean Business Awards: working as a member of the procurement team for O2's sponsorship participation in the O2 Women Mean Business Awards

Weekly tutoring of A Level Business Studies Students.

University work placement

Msc, Management Consultancy

Award: 1st Class Honours - PWC Student of the Year 2011 (Gold Medal Award) Modules Taken: Organisational Behaviour; Project Management.

Bachelor Of Business Studies