Lisa Key, Cpc Email & Phone Number

Carmel, Indiana, United States

Kalamazoo, Michigan, United States

• Assigns and audits codes for reimbursement, research, and compliance with regulatory requirements. Assists with the training of new staff as needed. Manages inbound calls to assess callers needs quickly and.
• Improved detail-oriented accuracy by careful attention to the smallest points of a medical record, finding any previous errors, and assigning appropriate code sets.
• Comfortable working with several different hospital electronic health records software.
• Trustworthy and discrete with patient medical records, maintaining patient confidentiality according to HIPPA standards, which protects data privacy.
• Being a dependable and independent worker while working remotely.
• Excellent written and clear communication in person and over the phone. Consulting with doctors, insurance companies, leadership, and other Revenue Cycle staff.

Portage, Michigan, United States

Greeting patients, scheduling appointments and checking in/out patients for appointments, handling incoming calls and responding to queries in a warm and professional manner, responsible for maintaining and updating patient's insurance and demographic information in the system, collecting payments from patients by following insurance guidelines. Skills.

Kalamazoo, Michigan, United States

Facilitated the Life Support Class registration for 300 students annually, which includes the billing, registration, and a variety of administrative duties, peer interviewing, minute taking at organizational meetings, Education Services front desk reception, Tuition Assistance data entry. Skills Developed:Excellent troubleshooting and problem solving.