I am presently seeking an Administrative Management position that harnesses the unique contributions of individuals to further the success and profitability of business owners and clients. I have diverse and extensive experience working for Fortune 500 and small start-up companies. Expertise in recruiting, retention, and development of employees. Proven abilities in personnel development & training, Process Implementation, Report Analysis & Tracking, Production Adherence, and Motivating employees to excel.

Responsible for management, development and motivation of 16 person sales staff in a call center environment to achieve directory objectives. Specific duties included Personnel Hiring, Development, Sales Canvass Planning, Implementation & Tracking, Manpower Allocation, Report Analysis, Problem Resolution, Contract Editing, Conducting Meetings, Product Training, Many Aspects of Human Resource Management, Planning & Coordination of Recognition & Departmental Events, Planning & Implementation of Incentive Contests, Expense Management, Sales Call Monitoring and Feedback, Performance Tracking and Adherence to Policy, Specifications & Standards.

I delivered a monthly budget via direct sales of the entire line of Xerox copiers, facsimile and printer products while managing an extensive customer base in a six zip code Dallas territory.