Lisa Kim Email & Phone Number

Vancouver, Bc, Ca

- Implemented report writing and search enhancements with direct business impact, resulting in over $36M contracted and expected ARR.- Revamped platform-wide advanced search page, increasing ease of use from SEQ 3.5 to 6 out of 7.- Employed quantitative and qualitative research such as surveys, analytics and user tests to drive product and design decision- Led workshops to ensure alignment with cross-functional stakeholders and generate innovative ideas.- Utilized Mark43 design… Show more - Implemented report writing and search enhancements with direct business impact, resulting in over $36M contracted and expected ARR.- Revamped platform-wide advanced search page, increasing ease of use from SEQ 3.5 to 6 out of 7.- Employed quantitative and qualitative research such as surveys, analytics and user tests to drive product and design decision- Led workshops to ensure alignment with cross-functional stakeholders and generate innovative ideas.- Utilized Mark43 design system for streamlined design processes, ensuring consistency and scalability.- Designed complex records management products, addressing multiple user groups, complex workflows, government compliance and technical constraints.- Collaborated with leadership to prioritize work on most impactful, and high-value deliverables.- Coordinated with developers throughout the entire product lifecycle, ensuring alignment between design vision and technical specifications.- Operated in global development environment, working across multiple time zones and cultures. Show less

- Mobile product focus on two healthcare apps serving over 1 million patients and their doctors (Medeo and AccuroGo)- Ensured 100% WCAG 2.0 accessibility compliance, meeting best practices and regulatory requirements.- Conducted regular user tests and analyzed feedback to drive data-informed decisions.- Maintained internal design library based on Material Design system, providing centralized resource for consistent design patterns and components.- Collaborated with Learning and… Show more - Mobile product focus on two healthcare apps serving over 1 million patients and their doctors (Medeo and AccuroGo)- Ensured 100% WCAG 2.0 accessibility compliance, meeting best practices and regulatory requirements.- Conducted regular user tests and analyzed feedback to drive data-informed decisions.- Maintained internal design library based on Material Design system, providing centralized resource for consistent design patterns and components.- Collaborated with Learning and Development to create course for elevating company's UX maturity.- Identified changes in project scope and modified job schedule accordingly.- Brainstormed with team members to determine enhancements and product features.- Suggested enhancements to product design that would improve user experience. Show less

- Worked on two products: Accuro (Flagship product - electronic medical records system for healthcare providers) and FreedomRX (ePrescription management tool for pharmacists).- Collaborated with cross-functional teams, including engineers, business analysts, and UX researchers, to streamline problem-solving and decision-making processes.- Developed and maintained comprehensive library of design assets for easy access and reuse.- Conducted thorough audits of electronic medical… Show more - Worked on two products: Accuro (Flagship product - electronic medical records system for healthcare providers) and FreedomRX (ePrescription management tool for pharmacists).- Collaborated with cross-functional teams, including engineers, business analysts, and UX researchers, to streamline problem-solving and decision-making processes.- Developed and maintained comprehensive library of design assets for easy access and reuse.- Conducted thorough audits of electronic medical records and ePrescription management systems, providing valuable recommendations for product improvement.- Orchestrated design sprints, enabling rapid iteration and innovation on design concepts to meet evolving user needs.- Presented design initiatives and achievements in company-wide meetings, enhancing the visibility of design contributions across the organization. Show less

- Collaborated closely with clients to understand their vision and requirements, crafting branding guidelines and brandmarks that align with their goals.- Engaged with stakeholders to prioritize changes based on a comprehensive evaluation of their apps, focusing on enhancing the overall user experience.- Created detailed wireframes and mockups for website updates, offering a visual representation of proposed design changes.- Worked proactively to deliver high-quality UX solutions… Show more - Collaborated closely with clients to understand their vision and requirements, crafting branding guidelines and brandmarks that align with their goals.- Engaged with stakeholders to prioritize changes based on a comprehensive evaluation of their apps, focusing on enhancing the overall user experience.- Created detailed wireframes and mockups for website updates, offering a visual representation of proposed design changes.- Worked proactively to deliver high-quality UX solutions, meeting the unique needs and expectations of each client.- Presented design concepts and solutions to clients, emphasizing the user-centric approach and its benefits.- Worked efficiently to meet project deadlines, ensuring timely delivery of UX design projects.- Stayed up-to-date with industry trends and emerging technologies to incorporate the latest UX best practices into projects.- Cultivated strong client relationships, resulting in positive referrals. Show less

- Created holistic and individualized treatment plans for clients, tailoring services to meet their unique needs.- Followed up regularly with clients to ensure their satisfaction and made necessary modifications to services.- Excelled in effective communication to build strong client relationships and ensure their needs were met.- Developed strong organizational and time management skills, ensuring smooth operation.- Evaluated effects of treatments by observing, noting, and… Show more - Created holistic and individualized treatment plans for clients, tailoring services to meet their unique needs.- Followed up regularly with clients to ensure their satisfaction and made necessary modifications to services.- Excelled in effective communication to build strong client relationships and ensure their needs were met.- Developed strong organizational and time management skills, ensuring smooth operation.- Evaluated effects of treatments by observing, noting, and assessing patient's progress.- Worked effectively in fast-paced environments.- Adaptable and proficient in learning new concepts quickly and efficiently. Show less

Ux Academy

Bachelor Of Science - Bs

Traditional Chinese Medicine And Chinese Herbology