Customer Service-Front End
CurrentVarious duties associated with customer service and retail.• Supervise cashiers and other front-end employees.• Direct the customer flow to ensure prompt checkout service and maintain positive interactions with customers and their shopping experience.• Audit cash controls according to established procedures to identify and prevent cash losses.• Provide modeling and coaching to employees by giving them feedback on a regular basis to guide them to success.• Implement work… Show more Various duties associated with customer service and retail.• Supervise cashiers and other front-end employees.• Direct the customer flow to ensure prompt checkout service and maintain positive interactions with customers and their shopping experience.• Audit cash controls according to established procedures to identify and prevent cash losses.• Provide modeling and coaching to employees by giving them feedback on a regular basis to guide them to success.• Implement work processes and policies and handle confidential information.• Enter prices into checkout terminals and various computers.• Handle Ohio Lottery entries and other customer requests.• Process Money Gram and other electronic financial transactions.• Ensure Health Department and OSHSA requirements are met.• Weigh, scan, and package groceries.• Handle cash and operate checkout terminals.• Maintain and clean work area.• Interact with customers and resolve complaints. Show less