Lisa Krappa Email & Phone Number

Scranton, Pennsylvania Area

Scranton, Pennsylvania Area

Executive Assistant to the President and CEO of a non-profit organization where the mission is to improve medical education and patient health care to enhance outcomes, access and affordability.• Supervise the Board Secretary, Receptionist and security monitor system• Responsible for heavy calendar management, requiring interaction with both CEO and other staff, as well as Board members and other doctors, to coordinate a variety of complex executive meetings• Communicate and handle incoming and outgoing electronic communications on behalf of the CEO• Assist with preparation of presentation materials• Review and summarize miscellaneous reports and documents; prepare background documents and outgoing mail as necessary• Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner• Arrange detailed travel schedule and reservations for executive management as needed• Arrange detailed off-site client meetings

Scranton, Pennsylvania Area

• Ensured accurate and sufficient documentation to meet legal requirements on all board meeting business• Recorded minutes of meetings, policies and practices, and determination of voting eligibility• Attended multiple weekly executive staff meetings and record minutes of meetings• Managed executive calendars, travel and reimbursements• Liaison to the graduate medical education residents• Graduation committee planner for annual resident graduation celebration and ceremony• Actively participated in and organized non-profit charitable events on behalf of The Wright Center staff

Scranton, Pennsylvania Area

Executive assistant to the Vice President of shared technology organization, providing IT services to 18 business groups within the Prudential enterprise. Providing comprehensive support for executive level staff, from routine tasks such as calendar and travel management through business critical activities such as running weekly executive meetings with agenda preparation and management as well as ensuring follow-through of action items for all attendees.• Researched, obtained & managed PA grant program (WedNet) for 13K free training money in 2 yrs • Streamlined processes and implemented a web-based interface to guide hiring managers and new hires through the on-boarding process• Developed and implemented on-boarding process handbook and reference manual for new hires• Project Lead for Sybase to MSSQL Server 2008 migration• Manage scheduling & documentation for Annuities IT monthly business operations meetings and metrics• Logistics Planner for Annuities IT summer & winter offsite town hall meetings (attendance 300)• Records Management coordination and storage• Paymaster (attendance reporting)• Played key role in office redesign and move to arrange space in a manner conducive to a high-performing work environment

Warrendale, Pa

Provided high level support to an executive team of a multinational technology company that manages and operates telecommunication networks and related services.• Assisted the Vice President of Supply Chain, Vice President of IT and their staffs• Coordinated International & Domestic Travel, accommodations, meetings and dinner engagements• Versed in passport application/renewal and visa application processes• Created and expedited travel reimbursements, travel approvals, purchase order requisitions• Created and implemented complex executive presentations, organizational charts and formal letters of correspondence• Managed the novation of over 150 contracts as part of Ericsson’s acquisition of Marconi• Coordinated and prepared RFQs for the local Purchasing Management Team• Facilities and Maintenance administration, services, responsibilities and procurement• Facilitated/coordinated three Supplier/Leadership Conferences in PA, AZ and Dublin, Ireland

Sewickley, Pa

Directed office operations support for a five person team that managed a wholesale distributor for power transmission, liquid and vacuum pumps.• Established a monitoring and tracking system for sales orders such that market segmentation statistics could be compiled and used by Sales Management to ensure sales program effectiveness• Developed monthly sales metrics to achieve customer renewals in advance of term dates• Reviewed and audited customer purchase orders to ensure accurate pricing and terms of sale• Resolved pricing disputes directly with sales management and customer representatives• Supported an office team to achieve monthly sales goals of industrial and vacuum equipment

Williamsport, Pa

Provided administrative support to the company President and his team for a leading contract furniture dealer.• Provided sales administration for five sales people in Commercial, State and Healthcare Furniture• Prepared and coordinated furniture presentations and proposals• Coordinated travel and training seminars, both on and off site facilities; expense report reconciliation

Winchester, Va

Nurtured inventory and warehouse control for approximately 280 Precision Tune auto care stores throughout the US.• Managed Inventory Control and the Real World Accounting Systems• Maintained physical inventories, sales and orders, and EOM reports• Prepared shipping documents for daily freight on small packages and LTL’s