Lisa Ann Dawson work email
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Experienced technical writer and document project manager. Skilled at working with cross-functional teams across geographical regions. Passionate advocate for document usability and readability. Core competencies include:+Software Documentation: User Guides, Installation Manuals, Administration Guides, Release Notes+Hardware Documentation: Installation Guides, Service Manuals, Technical Reference Guides, ----User Manuals, Site Planning Guides +Website and Media Creation: Animation Storyboards, Video Production and Editing, HTML and XML Coding, Help Center Architecture, WordPress, Content Management+Training: Online Tutorials and Training Manuals+Software Proficiencies: oXygen XML Editor, PTC Arbortext Editor, TechSmith Camtasia Studio, Adobe Software (FrameMaker, Acrobat, Photoshop and Illustrator), Microsoft Office, OpenOffice, Basic Oracle Solaris OS and Linux System Administration, Javascript, GitHub
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Technical WriterModular MiningTucson, Az, Us -
User Assistance Developer 4Oracle Nov 2021 - Sep 2023+ Created user assistance for Oracle Cloud Fusion App development tools.+ Created tutorials to guide users on specific development tasks.+ Collaborated with cross-functional teams, including product managers, developers, and QA engineers. -
Technical WriterPlanning Center May 2018 - Nov 2021Carlsbad, Ca+Created and maintained help center articles for Planning Center customers.+Worked with support and development teams to determine customer information needs.+Spearheaded effort to convert to a new CMS for authoring and managing documentation.+Optimized help center structure to improve document accessibility.. -
Technical WriterVentana Medical Systems Feb 2016 - May 2018Tucson, Arizona Area+Created user manuals for operators of Ventana Medical Systems diagnostics instruments.+Converted single-source content to PDF and interactive multimedia help formats.+Edited support communications for field service personnel.+Worked with localization vendors to coordinate document translations. -
Senior Content DeveloperGoogle (Contractor With Expert Support) Feb 2015 - Dec 2015Sunnyvale, Ca+ Set up content management architecture for internal help centers for Google Finance. + Documented internal processes for Payroll personnel across geographical regions.+ Created help articles to provide country-specific information to Googlers about Payroll and HR policies. -
Principal Technical WriterOracle Corporation 2010 - 2015Santa Clara, Ca+Created online product documentation suites, using XML and SGML editing tools, to support Oracle single system management tools (ILOM, Hardware Management Pack, Oracle System Assistant), and Oracle server products.+Led document teams composed of an illustrator, editor, localization coordinator and production coordinator to produce high-quality documentation that met the customers’ needs for usability, readability and accessibility.+Created service procedure videos to train customers and and field service personnel to maintain Oracle servers.
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Senior Technical WriterSun Microsystems 2000 - 2010Menlo Park, Ca+Wrote operating system installation guides, hardware installation and service manuals, server management documents and release notes for customers of Sun servers and workstations.+Led document teams composed of an illustrator, editor, localization coordinator and production coordinator to produce high-quality documentation that meets the customers' needs for usability, readability and accessibility.+Worked with product team subject matter experts in engineering, marketing, operations, service and program management to create technically correct documentation. Reach consensus between subject matter experts when conflicts arise regarding content.+Managed the documentation schedule for document team functions in conjunction with individual product team schedules. Meet the deadlines for each product release.
Lisa Ann Dawson Skills
Lisa Ann Dawson Education Details
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Economics -
Education -
Technical Writing
Frequently Asked Questions about Lisa Ann Dawson
What company does Lisa Ann Dawson work for?
Lisa Ann Dawson works for Modular Mining
What is Lisa Ann Dawson's role at the current company?
Lisa Ann Dawson's current role is Technical Writer.
What is Lisa Ann Dawson's email address?
Lisa Ann Dawson's email address is la****@****hoo.com
What schools did Lisa Ann Dawson attend?
Lisa Ann Dawson attended University Of The Pacific, San José State University, San José State University.
What are some of Lisa Ann Dawson's interests?
Lisa Ann Dawson has interest in Children, Education.
What skills is Lisa Ann Dawson known for?
Lisa Ann Dawson has skills like Software Documentation, Technical Writing, Program Management, Technical Documentation, Editing, Technical Communication, Framemaker, Online Help, Adobe Acrobat, Content Management, Xml, Cross Functional Team Leadership.
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