Lisa La Mariana Email & Phone Number

Hauppauge, New York

Managed all employees in the processing department including training, delegating, problem solving, and meeting set goalsAssigned daily tasks to employees and ensured work was accurate at all times Maintained follow up and/or requesting information in a timely manner, prepared documents for clients Handled over two hundred client files monthly with speed and detail while multitasking incoming phone, email, and employee needs Responsible for the submission of all loan consolidation applications to submit to the Department of Education Verified loan data utilizing database system and governmental sitesProcessing of death and disability discharge accounts Handles all loan rehabilitation client files for monitoring during 9 month period tracking all payments until completionAssisted sales team at all times by providing needed information, updates on client files, and providing customer serviceActed as a liaison between client and loan servicer to ensure results contracted when performed and client satisfaction was met

Huntington, New York

Process consolidation requests in conjunction with multiple loan companies and the D.O.E.Track incoming and outgoing client documents in reference to Title One forms, repayment plans, forbearance requests and loan rehabilitationsNetwork and develop rapport with contacts in organizations to schedule workshops and venues to educate and work with prospective clientsUnderstand product offering and learn how to effectively present best solution to prospective clientWork with client to complete application, keep client informed as application process moves along and work with client to resolve any issues Provide input and efforts to improve the offering of the companySupport sales team with clients, documents, scheduling and training Provide ad-hoc support / project work for management of company

Bellmore, New York

Manage all incoming and outgoing utility bills, insurance premiums, bank accounts and residential tax premiums Arrange tenant occupancy, collect monthly payments, negotiate rental agreements and rate increases Schedule all needed maintenance for rental home unit and address concerns of tenants Supervise and schedule daily staff of home health aides, nurses, doctors etc. for disabled client

Garden City

Conducted interviews and tours, evaluated prospective students qualifications, motivation and commitment in accordance with school/corporate policies and procedures as well as NYS Dept. of Ed. and affiliated accrediting bodies Met daily, weekly, and monthly sales goals and quotas for over three consecutive years Developed an ongoing relationship with the prospective student from enrollment though graduation Completed and maintained all required paperwork, data entry in an accurate and timely manner Presented information in a factual and ethical manner to prospective students and others regarding school’s programs, tuition, and other college policies and procedures

Initiated and managed new proposal plan for orientation ceremony at the Aruba Campus Collected immigration documents while working in coordination with the Aruba and Atlantastaff to ensure student permits were issued in the needed time frames for Pre-Med andResident Student Doctors Guided medical students through the immigration process in regard to all polices andprocedures for numerous international countries, collected and tracked immigrationdeposits, tracked all incoming and outgoing travel documents Reported to numerous medical professionals and completed projects for management in atimely and consistent manner, issued admission letters to students daily and audited filesTraveled internationally to conferences/seminars marketing and recruiting for XavierUniversity Arranged housing for 50+ students per semester, arranged flight itineraries, andcoordinated student airport pick ups Handled international advertising and recruitment of new faculty members for uppermanagement Provided support to the admissions department following up on student progress, auditingfiles, and logging student informationReported daily to management monies received, enrollment progress, and percentage ofconfirmed students

Developed relationships and generated new employment opportunities for students, recentgraduates, and alumni by working with numerous top companies and community programs onLong IslandTrained, supervised, and delegated clerical duties and projects to staff of College WorkStudiesMet a variety of corporate goals and quotas to ensure student satisfaction of servicesCoordinated Career Fairs, Guest Speakers, and other events for students and alumni Participated in various corporate training seminars, online learning, and CertificationsPlaced students each semester into enriching internship opportunities to enhance skillsets

Casac- Certification In Progress, Substance Abuse/Addiction Counseling

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General, 3.7