Lisa Lam-Phaure Email & Phone Number

• Managing 25+ clients and their marketing initiatives by implementing the best marketing practice for them• Generated a 300% increase in Black Friday Sales with email marketing• Conducted and evaluated analytics from several data sources including Google Analytics, WordPress, and social media tools to create marketing strategies and recommendations.• Secured over $50K in new marketing contracts in Q4 of 2022 by restructured the pricing strategy • Directing and training the 8-person marketing team to implement strategies needed for client delivery• Copywriting for blog posts, emails, advertising, website, products, and social media for 50 + clients and COYL

• Managing multiple clients' marketing initiatives by implementing the best marketing practice for their business• Amplified a client’s social media presence by 1.5K% and followers by 30% with an effective content marketing strategy• Launched a marketing campaign with a search engine marketing (SEM) and email sequences with an ROI of 541%

• Coordinate schedules, communications including taking calls, responding to emails interfacing with brands• Generated a 60% increase to a promotional event revenue with email marketing and digitizing of the sales process• Designed social media with a Instagram feed post reaching 12K+ accounts with 664 shares and 704 engagements• Maintain optimal website performance for Boards University that has over 1000 users• Assisted in negotiating large sponsorship deals

Spring Lake, North Carolina, United States

• Founded a recyclable sticker shop offering a variety of sticker products for the eco-friendly sticker lover • Published monthly newsletters to the ideal client avatar (ICA) which had an average of 15% open rate (2.5% click rate)• Obtained a 25% increase in followers on Instagram, 10% engagement rate, and a $0.03 cost per engagement for ads• Produced, inspected, and assembled all orders and any customer services request• Supported our remote team to lean into their strengths to fulfill the creative needs

Sanford, North Carolina, United States

• Simplified a daily log building process with a checklist of the rules that increased productivity by 50%• Refined the billing process to ensure accuracy but reduce the time spent• Educated others on computer shortcuts and tips to increase efficiency. (i.e. in excel CTRL +D)• Advised on the pricing strategy on new digital offerings for the station of pre-roll and sponsored Facebook posts• Rejuvenated the old Facebook strategy by creating beautiful graphics, creating a content calendar, and analyzing data.

Freeport, Tx

• Designed the FIRST online e-commerce site in the Filter Plate Industry• Created marketing copy with SEO research• Photographed and edited all products for the site• Analyzed web site analytics to create the correct message or pivot in the correct direction• Helping clients to save time and money with great prices and FREE Shipping* for Filter Plate Elements via Master Filter online shop

Austin, Texas Area

• Selling an average of 7 polices a week and an average of $6000 in life insurance premium a month • Prospected and initiated new business sales• Assisted in the processing of new business. Includes contacting customers and referral sources to finalize sales/service transactions• Counseled with clients renewals rate increases for Executive Sales Representative, in order to keep retention level high and take advantage of cross-selling opportunities• Coordinates activities with other departments to ensure quality customer service acts as initial contact in addressing customer concerns regarding the establishment of policies and new account status

Austin, Texas, United States

• Created efficiency within the office and production by auditing every job in effect raised audit scores to over 90%.• Devised an Excel sheet to summarize types of jobs, job traffic, bill cycle, production cycle, payment types, and etc. • Corresponded with insurance adjusters, builders, and homeowners for job updates, customer concerns, and collections• Facilitated continuing education classes by promoting, coordinating, and compiling all the necessary paperwork

Austin, Texas Area

• Created efficiency within the office and production by auditing every job in effect raised audit scores to over 90%.• Devised an Excel sheet to summarize types of jobs, job traffic, bill cycle, production cycle, payment types, and etc. • Corresponded with insurance adjusters, builders, and homeowners for job updates, customer concerns, and collections• Facilitated continuing education classes by promoting, coordinating, and compiling all the necessary paperwork

Austin, Texas

• Managed Twitter and Facebook posts to create engagement and community• Contact language bloggers to review our product and to guest blog on their site• Created advertisements for new consumers to understand and see the differentiation of this language site• Recruited language hosts by using my networks and websites to bringing in at least 30 potential talent

Barcelona Area, Spain

• Managed 7 countries' Instagram accounts by uploading content every hour and increased followers by 163 to 1294 in two weeks • Drafted press releases for 5 countries about the new mobile app release• Publicized the new application release on different app forums, press release sites, and social media

• Resolved and recommend solutions to product issues for the best of both the consumer and company• Cataloged transactions into QuickBooks and Excel form • Compiled the current position of each order into report format

Bachelor Of Business Administration - Bba, Marketing

Activities and Societies: Asian Business Student Association

General Studies

High School