Lisa Leclaire, Mba, Pmp Email & Phone Number

Issaquah, Washington, United States

Responsibilities:• Partner with Technical Product Manager to lead the development of product vision, roadmap, epics, and features. • Identify and prioritize changes that reflect the evolving priorities of the business and deliver value incrementally. • Facilitated the delivery of over 100 different features spanning the post-booking member journey, including new self-service functionalities, business process improvements, architectural improvements, microservices and automation.• Built a close and effective partnership with Technology teams spanning multiple portfolios and shared service functions.• Provide guidance and support to a team of 8 Product Owners in prioritization, schedule, and functionality tradeoff decisions.• Evangelize and communicate the value of features delivered in a variety of formats and forums, both technical and business.• Lead the development of processes, templates, and standards to define and support the Product Management practice at Costco Travel.Results:• Successfully built the foundation for business Product Management as a practice at Costco Travel and coached three peers into the role to support a company-wide enterprise agility rollout.• Facilitated the delivery of over 100 different features spanning the post-booking member journey, including new self-service functionalities, business process improvements, architectural improvements, microservices and automation.• Identified and implemented numerous changes to technical communications and forums with a goal of improving collaboration and information flow between business and technology.• Developed standards, templates, and best practices for the Business Product Manager role.

Issaquah, Washington, United States

Responsibilities:• Developed PMO-wide governance, training, and templates for the creation and management of project budgets.• Tracked and reported project performance in a variety of forums with stakeholders up to and including the VP of Costco Travel.• Provided mentorship and coaching to junior project management peers.Results:• Managed two of the company’s top initiatives within first year of service and met or exceeded all project success measures.• Received highest employee recognition award within 6 months and completed Costco Travel Mentor Program.

Dynacraft Division | Algona, Wa

Responsibilities:• Business development manage scope, timing, and budget (up to $7M) for projects spanning three manufacturing facilitiesResults:• Championed movement of 58K sq. ft. manufacturing plant to 150K sq. ft. plant within time and budget constraints while maintaining customer demand and product quality.• Coordinated relocation of two highly complex manufacturing processes from Louisville, KY to Plano, TX.• Implemented new programs resulting in PACCAR savings of $1.9M.• Implemented $6M MY17 Emissions products, including introduction of the division’s first robotic production aids.

Dynacraft Division | Algona, Wa

Management of project scope, timing, and budgetary requirements.

Dynacraft Division | Algona, Wa

Responsibilities:• Assess program requirements and timing in order to successfully implement new products.• Project management of new emissions products utilizing PMBOK and APQP methodology.• Dedicated project manager for 2016/2017 Emissions programs.Results:• Reduced median PPAP duration for emissions assemblies by 74% (from 290 to 75 days).

Dynacraft Division

Responsibilities:• Project Management for new and existing product lines.• Supervisor for a team of three associates (Product Lifecycle Management and RFQs)Results:• Mentored two entry-level direct reports to promotion within two years.• Nominated to selective Emerging Leaders Round Table program, subsequently invited to serve as a program advisor.

Responsibilities:• Administered change management processes and systems, including Engineering Change Notices, Product Deviations, Supplier Requests for Drawing Change, and contract review.Results:• Mitigated NCP risk by ensuring division-adherence to change management protocol.• Promoted to Product Implementation Supervisor within 5 months.

Dynacraft Division | Algona, Wa

Responsibilities:• Primary Executive support for Dynacraft division's General Manager and Operations Manager.• Secondary support for extended division leadership team.Results:• Implemented Lean project to reduce business travel approval time from 40 to 1.5 hours.• Coordinated division-wide Six Sigma project portfolio and savings forecast of over $9.3M.• Promoted to Product Lifecycle Management Coordinator.

Olympia, Washington

Responsibilities:• Primary support for four-person sales team in a high-volume sales environment.Results:• Championed Hotel print and e-mail marketing campaigns and social media presence.

Bellingham, Wa

Western Washington University Dining Services

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Activities and Societies: Beta Gamma Sigma

Bachelor Of Arts (B.A.), Public Relations/Image Management

Activities and Societies: Staff writer for The Western Front, Klipsun Magazine, and The Planet Magazine.Minors in English and French