Lisa Lehndorff Email and Phone Number
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Lisa Lehndorff is a Seeking a position with a senior care organization using my experience to provide seniors with top level service. at Always Best Care Senior Services. She possess expertise in social media, cross functional team leadership, leadership, crm, team leadership and 23 more skills. She is proficient in French and Spanish.
Always Best Care Senior Services
View- Website:
- alwaysbestcare.com
- Employees:
- 460
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Private Senior CompanionSelf-Employed Nov 2016 - PresentLafayette, ColoradoPrivate personalized 1on1 care and companionship for seniors. Flexible scheduling.
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CaregiverAlways Best Care Senior Services Sep 2016 - PresentLongmont, ColoradoProviding seniors with the best care and companionship and giving respite to families. -
CaregiverHome Instead Senior Care Sep 2016 - PresentLafayette, ColoradoServing as a caregiver and companion to allow seniors to stay in their homes and provide respite for families. -
OwnerHealth Practitioner And Provider Support Services Sep 2015 - PresentLafayette, CoThis part of Customer Support Services started in 2013 is specifically designed to support health practitioners and provider. Although many times it is virtual administration creating client forms and compiling data, it also included event lead generation, logistics, digital marketing, and follow up calling to help potential employees. In addition, to support their clients projects have including looking up side effects and interactions of nutritional supplements.
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Expert AdvisorAlphasights Mar 2016 - PresentGlobalAdvise the global investment company and CPG companies on the organic/natural products market and past experience at The Hain Celestial Group, Whole Foods Markets, and as director of many contact center operations. -
ExpertColeman Research Oct 2015 - PresentAs an expert on the natural/organic products sector give investment clients compliant access to first hand insights through phone consultations based on experience at The Hain Celestial Group and Whole Foods Market. -
AdvisorGuidepoint Oct 2015 - PresentAs a specialized expert on natural/organic consumer packaged goods, advise investment professionals on their investment and strategic decisions by answering their most pressing business questions, especially regarding experience at The Hain Celestial Group and Whole Foods Market. -
ConsultantGlg (Gerson Lehrman Group) Sep 2014 - PresentConsult with global institutional investors on the future of natural and organic consumer pack-aged goods based on previous experience at The Hain Celestial Group and Whole Food Markets. -
Business ConsultantCustomer Support Services Jan 2013 - PresentLafayette CoProvide start-up organizations with customer gap analysis to identify strengths, weaknesses, and opportunities. Help companies of all sizes grow brand reputation by promoting customer loyalty. Identify and implement solutions to increase customer base and grow brands. Examples of enhanced services include: serving as a social ambassador, cold calling prospective clients, assisting with editorial duties such as fact checking, and creating resource materials,
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Phone Interview Data ResearcherAspen Media And Market Research Jan 2016 - Apr 2017Lafayette, CoResponsible for gathering accurate non-biased data from phone interviews. -
Brand AmbassadorDavinci Coders Nov 2014 - Sep 2015Davinci Coders, Louisville, ColoradoRecruit on behalf of DaVinci Institute and Coders (non-profit futurist think tank and programming school), students and teachers for DaVinci Coders. By attending tech community events and building contacts helped grow the coding school's reputation, fill classes, and grow bootcamp offerings. Develop recruiting calendar and student handbook. Edited content as DaVinci related websites were updated. -
Membership DirectorDavinci Institute Jun 2014 - Nov 2014Louisville, CoHelped increase memberships, sponsorships, the number of co-workers, new speakers, attend-ance at events, and DaVinci Coders enrollment. Rewrote vision, mission value statement to help DaVinci Coders successfully become one of the first coding schools to receive state certifi-cations. -
Director Of Corporate Consumer RelationsThe Hain Celestial Group 2007 - 2012Oversaw five areas of interactive trilingual global customer service with multiple platforms for 50 organic brands of consumer packed goods. Direct contacts to the center exceeded two million annually for 2800 SKUs. Served as corporate spokesperson to promote the company and build brand loyalty during media crises.Drove acquisitions from implementation to full support for 20 brands; repeatedly coming in under the $1.5M budget. Restructured teams and built technical solutions by expanding self-service options and informational database for all 2800 SKUs.Averted major media crises and protected company image as corporate spokesperson by building brand loyalty during multiple FDA recalls and NGO threats. Provided interviews to major media outlets and for consumer publications by retail customers.Oversaw retail customer operations and excelled as liaison between customer and business units including Costco, Whole Foods, Martha Stewart, United Natural Food, Inc. (UNFI), Trader Joe’s, Amazon, Toys’R’Us and Wal-Mart.Worked directly with all departments to standardize procedures for existing and acquired brands to meet Food Modernization Act in the US and international regulations including Hong Kong and China.Coordinated content creation, regulatory/legal approval, and IT go live of social media interactive sites for multiple global sites resulting in optimized promotional response rates and mitigated social media crises. -
Manager, Corporate Consumer RelationsThe Hain Celestial Group 2003 - 2007Boulder, CoCentralized service centers for each brand into one North American contact center which re-duced headcount and standardized responses. Established standard operating procedures (SOP’s) and information database.• Consolidated call centers to provide a single point of contact for all Hain Celestial brands with trilingual support for both domestic and international consumers/retail customers. • Implemented self-service options on brand websites, such as store locators and FAQs based on consumer feedback.• Reduced consumer product liability claims by advocating for the consumer and company re-sulting in a 5% reduction of corporate insurance premium. • Developed FDA recall coverage and corporate messaging to retain and grow customer base. -
Team Leader Customer RelationsGhx 2001 - 2003Developed a help desk team to support healthcare supply chain solution customers.• Met targeted goals with maximum team performance of 99.5% answer rate, 99% system availability, and outage response in accordance with multiple service level agreements.• Resolved issues with a cross-functional technical team resulting in weekly transaction volume growth from $50K to $15M.• Mapped problems to the appropriate business solution to improve customer satisfaction. -
Manager, Customer Care CenterE-Convergent 2000 - 2001Longmont, CoDirected a 24/7, CRM provider, client interaction center in a multi-channel CRM environment. Center infrastructure developed included integrated web self-service, live chat/web assistance, email, CRM application and reporting tools.Coordinated testing of CRM product to develop procedures and identify issues prior to software releases.
Lisa Lehndorff Skills
Lisa Lehndorff Education Details
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Modern Languages -
American College Paris -
CourseraData Science (John Hopkins University)
Frequently Asked Questions about Lisa Lehndorff
What company does Lisa Lehndorff work for?
Lisa Lehndorff works for Always Best Care Senior Services
What is Lisa Lehndorff's role at the current company?
Lisa Lehndorff's current role is Seeking a position with a senior care organization using my experience to provide seniors with top level service..
What is Lisa Lehndorff's email address?
Lisa Lehndorff's email address is li****@****ial.com
What is Lisa Lehndorff's direct phone number?
Lisa Lehndorff's direct phone number is +130348*****
What schools did Lisa Lehndorff attend?
Lisa Lehndorff attended Northeastern University, American College Paris, Coursera.
What are some of Lisa Lehndorff's interests?
Lisa Lehndorff has interest in Site Leader For Annual Volunteer Event, Social Services.
What skills is Lisa Lehndorff known for?
Lisa Lehndorff has skills like Social Media, Cross Functional Team Leadership, Leadership, Crm, Team Leadership, Team Management, Contact Centers, Strategic Planning, Management, Media Relations, Consumer Package Goods, B2b.
Who are Lisa Lehndorff's colleagues?
Lisa Lehndorff's colleagues are Carrie Plagens, Sheena Rhodes, Makenzie Matthews, Tynika Scott, Angel Norris, Lenora L. Howell, Kareema Allen.
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1 +130353XXXXX
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lIsa lehndorff
United States
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