Senior Vice President Of Customer Success
Current
Feb 2024 - Present
AeroLeads people directory · profile
Lisa Foster Email & Phone Number
Startup Executive | SVP of Customer Success at Inktavo
at
Inktavo
1 work email found
@groovehq.com
3 phones found area 310 and 401
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Startup Executive | SVP of Customer Success at Inktavo
Location
Las Vegas, Nevada, United States
Who is Lisa Foster? Overview
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Quick answer
Lisa Foster is listed as Startup Executive | SVP of Customer Success at Inktavo at Inktavo, based in Las Vegas, Nevada, United States. AeroLeads shows a work email signal at groovehq.com, phone signal with area code 310, 401, and a matched LinkedIn profile for Lisa Foster.
Lisa Foster previously worked as Senior Vice President of Customer Success at Inktavo and Vice President of Customer Success at Inktavo. Lisa Foster holds Bachelor Of Science (Bs), Political Science And Government from Arizona State University.
Company email context
Email format at Inktavo
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{first}@groovehq.com
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Profile bio
About Lisa Foster
Lisa Foster is a Startup Executive | SVP of Customer Success at Inktavo at Inktavo. She possess expertise in leadership, coaching, management, strategy, staff development and 22 more skills. She is proficient in Spanish. Colleagues describe her as "Lisa never ceases to amaze me with her business and technical knowledge, and dedication to this work. She's always committed to providing the best solutions possible to ensure that clients are satisfied and happy. Whenever there's an issue or problem, Lisa has proven time again to be an innovative thinker in either finding a resolution or being a mentor to someone else who is handling the situation. If ever given the opportunity again, I would work with Lisa without question.", "Lisa and I were peers. Two things stick out to me when I think of Lisa's presence as a leader. First, she has an ability to get to the heart of the matter, whether a situation with a process or an interpersonal issue, and is then decisive in her best options for resolution. Second, Lisa is very detail oriented and executes with precision.", and "I had the opportunity to work directly for Lisa. What has always impressed me about Lisa is her ability to put a situation in a perspective that is straight forward and honest, yet respectful and not abrasive. As a leader, she applies a high level of acumen to business matters. She is analytical and is able to assess a situation quickly and create a clear plan to implement and improve performance of her employees. I enjoyed working for Lisa and learned a lot from her!"
Listed skills include Leadership, Coaching, Management, Strategy, and 23 others.
Current workplace
Lisa Foster's current company
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7 roles
Lisa Foster work experience
A career timeline built from the work history available for this profile.
Vice President Of Customer Success
- Responsible for all post sale customer-facing initiatives: onboarding, customer success, support, etc.- Ended 2023 4% under churn budget for YTD, QTD, and MTD. - Focused on SMB B2BC. - Managing $30m ARR and climbing.- NRR 101%. - GRR 76%.- Implemented payments across 2 lines of business. - Leading a team of 41 incredibly talented individuals and.
Jul 2022 - Feb 2024
Head Of Customer Success
- Designed and built the customer success, support, and support ops departments.- CSAT score of 94%.- Improved 1st response time to 59 minutes. - Launched outbound contact strategy to improve churn and renewals. - Manage all aspects of customer billing, and customer account health.- Conducted demos, training, and webinars for leads, trialing, and.
Mar 2017 - Jul 2022
Senior Director Of Customer Success
- Built CS team from the ground up: 9 roles and on target for 75 employees in under 6 months.- Customer retention rate of 98.5%.- CSAT score of 4.8 out of 5.- Customer Experience voted #1 by executive team in terms of "What Went Well" in Q2 '16. - Improved gross margin through internal optimization of roles and processes. - Launched QA, web design, and.
Nov 2015 - Feb 2017
Head Of Business Operations: Sales, Support, Partners, And Events
- Manage entire FuseDesk call center operations and ensure KPI’s are met.- Provide technical expertise, training, and mentoring to service delivery team.- Collaborate with management team to develop and execute plans for continued growth and development of the organization.- Consult with clients to provide business solutions utilizing FuseDesk products..
Jan 2014 - Oct 2015
Senior Director Of Financial Services
- Managed budget/expense reporting, accounts receivable, internal collections, and customer retention to exceed operating targets with a team that consisted of 7 directors, 25 managers, and 200+ front-line employees. - Improved phone answer rates from 30% to 90%. - Responsible for employee recruiting, strategic plans and communication for 350 employees..
Aug 2007 - Nov 2013
Manager Of Financial Services
- Received Top Performer Award in 2006 and 2007 for ranking in the top 10% of leaders for performance.- Manager #2 selected for two University start up’s that grew to company wide roll out - developed structures, processes, policies/ procedures, and played an integral role CS team creation and scale.- Core member of strategy and development project team.
Apr 2004 - Aug 2007
2 education records
Lisa Foster education
Bachelor Of Science (Bs), Political Science And Government
Arizona State University
Master Of Business Administration (Mba), Business, Management, Marketing, And Related Support Services
University Of Phoenix
FAQ
Frequently asked questions about Lisa Foster
Quick answers generated from the profile data available on this page.
What company does Lisa Foster work for?
Lisa Foster works for Inktavo.
What is Lisa Foster's role at Inktavo?
Lisa Foster is listed as Startup Executive | SVP of Customer Success at Inktavo at Inktavo.
What is Lisa Foster's email address?
AeroLeads has found 1 work email signal at @groovehq.com for Lisa Foster at Inktavo.
What is Lisa Foster's phone number?
AeroLeads has found 3 phone signal(s) with area code 310, 401 for Lisa Foster at Inktavo.
Where is Lisa Foster based?
Lisa Foster is based in Las Vegas, Nevada, United States while working with Inktavo.
What companies has Lisa Foster worked for?
Lisa Foster has worked for Inktavo, Groove, Patientpop Inc., Fusedesk, and University Of Phoenix.
How can I contact Lisa Foster?
You can use AeroLeads to view verified contact signals for Lisa Foster at Inktavo, including work email, phone, and LinkedIn data when available.
What schools did Lisa Foster attend?
Lisa Foster holds Bachelor Of Science (Bs), Political Science And Government from Arizona State University.
What skills is Lisa Foster known for?
Lisa Foster is listed with skills including Leadership, Coaching, Management, Strategy, Staff Development, Strategic Planning, Higher Education, and Leadership Development.
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