AeroLeads people directory · profile
Lisa Libby Email & Phone Number
Manager, Customer Success
at
Johnson Controls
1 work email found
@fmsystems.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Manager, Customer Success
Location
Raleigh, North Carolina, United States
Who is Lisa Libby? Overview
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Quick answer
Lisa Libby is listed as Manager, Customer Success at Johnson Controls, based in Raleigh, North Carolina, United States. AeroLeads shows a work email signal at fmsystems.com and a matched LinkedIn profile for Lisa Libby.
Lisa Libby previously worked as Manager, Customer Success at Fm:Systems and Engagement Manager / Customer Sucess Manager at Fm:Systems. Lisa Libby holds Master Of Business Administration - Mba, Design Management from University Of Westminster.
Company email context
Email format at Johnson Controls
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{first_initial}{last}@fmsystems.com
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AeroLeads found 1 current-domain work email signal for Lisa Libby. Compare company email patterns before reaching out.
Profile bio
About Lisa Libby
Leads client relationships to ensure retention and expansion of product utilization. Motivated and results oriented. Aligns business objectives with all levels of the organization and external stakeholders. Manages the development, implementation of web and data analytic applications. Thrives in a fast pace Agile team environment. Excellent oral, written, and collaborative skills. Delivers successful client relationships and projects. Proven track record in project and customer relationship management. Professional Services • Program and Project Management • Team Leadership • Strategic Planning• Business Intelligence • Customer Relationship Management • Data Analytics • Agile • Software as a Service (SaaS)
Listed skills include E Commerce, Project Management, Mobile Devices, Account Management, and 37 others.
Current workplace
Lisa Libby's current company
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11 roles · 27 years
Lisa Libby work experience
A career timeline built from the work history available for this profile.
Manager, Customer Success
CurrentLead and nurture a high performing global CSM team by fostering a culture of collaboration, accountability, and continuous improvement.
Mar 2023 - Present
Engagement Manager / Customer Sucess Manager
Customer Success Manager - Lead, manage and expand long-term customer relationships; focus on understanding the client’s KPIs to ultimately drive positive business outcomes.Engagement Manager - Work extensively with customer stakeholders and internal teams to expertly guide customers through the implementation process to solve their business problems..
Jan 2019 - Mar 2023
Customer Sucess Manager / Project Managment
Managed multiple ongoing client relationships ensuring the organization exceeded service level agreements, maintained strong relationships, and identified potential enhancement and sales opportunities.Led a cross-functional project team in the successful planning, management and implementation of a nine-month.Net software transition project to a third.
Jul 2017 - Nov 2018
Sr Account Manager / Vice President Client Services
Broadvine
Managed the Client Success and Reporting teams. Led client relationships as the main point of contact. Ensured the success of domestic and international client accounts and projects. Created processes to increase operational efficiency and profitability for a twelve-person team. Led the prioritization of product enhancements for the development and.
Nov 2013 - Jul 2017
Senior Global Account Manager
Alloso Technologies
Promoted the adoption of the business intelligence reporting tools and financial software applications. Built success metrics to ensure tools met both organizational and customer goals. Analyzed offering to ensure value over competing solutions. Supported the sales process with business, technical, and product knowledge.Served as the internal voice of the.
2011 - 2013
~2 yrs
Customer Relationship Manager, Apac
Responsible for the post-sales implementation process of an enterprise software application deployment project. Worked onsite to manage customer expectations and define requirements. Directed and coordinated local and remote teams using the agile delivery model
2011 - 2012
~1 yr
Service Delivery Manager / Project Manager
Business liaison for enterprise telecom customer accounts. Worked to ensure customer delight with in-life operations through external communication and internal administration of KPIs and SLAs.
2007 - 2011
~4 yrs
Account Associate Ii Cse
Developed and managed comparison shopping strategies for a client base generating approximately 17 million in client revenue using data analytics and industry knowledge.
2005 - 2007
~2 yrs
Producer
Center Line Productions, Inc
Produced a wide range of multimedia, live event, and video projects from creative conception to completion resulting in the delivery of high-end marketing and communication deliverables for corporate enterprise clients.
2002 - 2004
~2 yrs
Business Analyst
Participated as a key member of a cross-functional team in the design, architecture and execution of a secure Internet based B2B e-commerce application.
1999 - 2001
~2 yrs
2 education records
Lisa Libby education
Master Of Business Administration - Mba, Design Management
University Of Westminster
Bachelor Of Arts - Ba
The Catholic University Of America
FAQ
Frequently asked questions about Lisa Libby
Quick answers generated from the profile data available on this page.
What company does Lisa Libby work for?
Lisa Libby works for Johnson Controls.
What is Lisa Libby's role at Johnson Controls?
Lisa Libby is listed as Manager, Customer Success at Johnson Controls.
What is Lisa Libby's email address?
AeroLeads has found 1 work email signal at @fmsystems.com for Lisa Libby at Johnson Controls.
Where is Lisa Libby based?
Lisa Libby is based in Raleigh, North Carolina, United States while working with Johnson Controls.
What companies has Lisa Libby worked for?
Lisa Libby has worked for Johnson Controls, Fm:Systems, Foster Moore - The Registry People™, Broadvine, and Alloso Technologies.
How can I contact Lisa Libby?
You can use AeroLeads to view verified contact signals for Lisa Libby at Johnson Controls, including work email, phone, and LinkedIn data when available.
What schools did Lisa Libby attend?
Lisa Libby holds Master Of Business Administration - Mba, Design Management from University Of Westminster.
What skills is Lisa Libby known for?
Lisa Libby is listed with skills including E Commerce, Project Management, Mobile Devices, Account Management, Crm, Product Management, Strategic Partnerships, and Saas.
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