• Lead and execute strategic initiatives in HR, Talent Life Cycle, Diversity and Inclusion, Professional Development and Culture Building.• Develop comprehensive New Employee Induction and Mentoring/Coaching programs.• Develop and execute training programs for Leaders and Managers in the adoption of new policies and programs.• Launch and facilitate the Lighthouse Diversity Council.• Executive Leadership and Board Advisor on organizational development including developing and reimagining structures and processes that impact employee experience.• Serve as liaison with the current professional employer organization (PEO) and ensure the integrity of the payroll system and benefits information, complying with payroll and HR regulations, and providing statutory reporting.• Supervise all HR Departmental staff positions and serve as the point of escalation for HR related concerns.• Navigate complex systems and identities within organization.• Lead the HR department in completing all compliance related audits and reporting.• Lead training and initiatives in coaching and mentoring across differences.• Oversee updates of employee handbook, policies, and procedures to reflect the new culture as it is built.

• Manage and consult for a $8M+ book of business, including 7 of the top 25 accounts in the West, by executing account strategies and effectively influencing the direction of current and future human capital business needs.
• Consultations includes, but is not limited to compensation and benefits, compliance, employee relations, handbooks, job descriptions, needs analysis, payroll and tax administration, recruitment and selection, risk management, service planning, training, and corrective actions, including terminations.
• Accomplish project requirements by monitoring results, controlling resources, modifying plans, and overcoming unforeseen obstacles, while providing timely status reports to clients and internal cross functional departments.
• Subject matter expert on all things COVID-19 related – Families First Coronavirus Response Act (FFCRA), return to work, Paycheck Protection Program (PPP) loan, furlough and reduction in force.
• Ensure compliant practices within all the various local, state, and federal laws – including San Francisco Healthcare Security Ordinance (SF HCSO) and San Francisco Paid Parental Leave (SF PPLO).
• Analyze market data trends and spearhead benefit strategy discussions with over 40 clients annually.
• Set up and trained over 400 clients on the ADP TotalSource platform.
• Coached 100+ managers on progressive discipline, terminations, reorganizations and layoffs.
• Conducted hundreds of open enrollment orientations, (CA) harassment prevention trainings, progressive disciplinary instructions, and various other type of trainings for groups from 10 employees through 100+ employees.
• Interviewed, onboarded, trained, and mentored numerous Consultants, a Supervisor, and an Implementation Executive.

• Analyze complex requirements for Payroll, Benefits, Human Resource policies and procedures, and related financial accounting information in a consultative manner with the Key Client contact(s). Ensure understanding of the co-employment relationship. Initiate and implement the products and services as outlined in the contract.• Manage the key meetings and oversight of implementation for small-large clients. Mentor the IS team assigned to the account. Provide technical solutions for data conversion, reporting and interfaces. Act as liaison with Division groups. Work/counsel with client on system and service configuration, product adaptation, and business process best practice. Often handle some of the largest and most complex clients.• Review original benefit elections in sales process and consults with client regarding any desired changes, discusses health care compliance, and any qualification rules related to the rapidly changing healthcare environment.• Facilitate employee orientations (both in-person and virtual), including the ancillary new hire agreements/forms and all selected benefit products. Exercise in depth knowledge of plans, geographic nuances, and market experiences in open market to drive benefit enrollment.