Human Resources Director
Fort Lauderdale, Fl, Us
• HR function oversite for 10+ BPO domestic locations with a seasonality 5k-10k employee headcount, ensuring compliance and resolving employee issues. • Collaborated with VPs and C-suite on growth initiatives, including DEI and ESG programs.• Championed HR consolidation and seasonal strategies, driving measurable improvements in efficiency.• Conducted complex employee relations investigations, ensuring compliance with EEO Title VII, ADA, and FMLA regulations.• Partnered closely with Operational VPs and C-suite executives to align HR strategies with business objectives and drive company-wide success. • Orchestrated employee surveys and GPTW initiatives, significantly improving workplace satisfaction and organizational culture.