Lisa Mcphee Email & Phone Number

New York, United States

Lockport, New York, United States

Buffalo/Niagara, New York Area

Education to improve and perfect interviewing skills. Opportunities for self-assessment provided to increase emotional intelligence. Focus on S.T.A.R. stories and transferable skills to new careers. Navigation through today's job market. Chosen to lead and facilitate post-session meetings to motivate others.

Buffalo, New York, United States

Akron, New York

Providing superior customer service in a dynamic, challenging and fast paced environment. Work directly with local dealerships to bring vehicles to auction and provide exceptional experience. Striving to build the buyer and seller base for ADESA's Specialty Sale. Strong attention to detail and dedicated to following through.

West Seneca, Ny

· Providing students with reliable, professional, individualized lessons.· Safe and correct instruction provided to all students.· Serving new drivers of various ages and demographic backgrounds in Erie and Niagara County.

Cheektowaga, Ny

Collecting on delinquent accounts in a fast-paced call center environment. Manage over 100 incoming and out-bound phone calls daily. Identify the most suitable solution to resolve balances based on individual financial situations in the best interest of both client and consumer. Follow up with consumers to ensure they are fully enrolled and maintaining requirements of their programs. Adherence to professional practices, compliance and accountability as outlined by company and client.

Buffalo/Niagara, New York Area

MARKETING SPECIALISTCoordinated with sales professionals in order to provide them with the support materials needed to create valuable customer interactions. I developed customized flyers, brochures, presentations, business cards or professional portfolios as requested. Facilitated the maintenance of company-wide Intranet as a valuable tool for communication of policies and procedures.GRAPHIC DESIGNER Utilized programs such as Adobe Photoshop, InDesign and Illustrator to create product catalogs and flyers. Maintained an eCommerce database of images and product information that was used as a repository for print pieces and corporate website. CLIENT PARTNERRestoration orders received from Supervisors were entered into the BlueZone database in order to accurately track property damage. Workflow was maintained daily for new work orders, customer complaints, potential customer buyouts, contractor work and invoices. Accuracy and organizational skills were required for this partnership in order to balance physical and electronic work orders. During the restoration season I was in communication with Supervisors and contractors on a daily basis.CORPORATE EVENT PLANNERTwice per year corporate trade shows were held in the Buffalo-Niagara region, Rochester and Syracuse, New York. I oversaw a team of individuals expected to positively interact with customers at onsite registration. Maintained open communication before, during and after each event with venue staff, caterers, decorators, participating vendors and valued customers. I was recognized company-wide for my superior organizational ability, high level of professionalism and extraordinary customer interactions.Be Safe. Be Accountable. Be Credible. Be Positive. Be Smart. Be Committed.

Bachelor’S Degree, Education/Teaching Of Individuals In Elementary Special Education Programs

Master'S Degree, Education/Teaching Of Individuals In Elementary Special Education Programs