Lisa Lough Email & Phone Number

East Hartford, CT, US

Hartford, Connecticut, US

Hartford, Connecticut, US

Hartford, Connecticut, US

• Recruiting for Library’s open positions.
• Hold Orientation with all new hires, to complete new hire forms, go over policies, procedures, and company benefits
• On board all new hires in HRIS system & time keeping system.
• Execute salary increases for employee.
• File Workers compensation Claims.
• Input employee changes to deductions, direct deposit and tax changes in HRIS system.

Bloomfield, Connecticut, US

• Back up to accounting for companywide payroll, verify payroll prior to processing.
• Work closely with accounting department on payroll related issues.
• Enter in weekly employee Payroll Changes.
• File Workers compensation Claims.
• On board all new hires.
• Work with appropriate staff on employee related issues and concerns.

Bloomfield, Connecticut, US

• Assist HR Generalist/Manager with day to day employee relations, special projects as well as concerns and issues.
• Operate Switchboard, direct calls to the appropriate staff and utilize the paging system with professionalism
• Process weekly payroll in timekeeping system, making necessary corrections and monitoring any concerns.
• Maintain two different company vacation plans, track sick and personal time for all hourly employees throughout the year, as well as personal holiday for all employees.
• Assist in the hiring process, scheduling interviews for department managers and executives.
• Control company petty cash funds and assure accurate accounting.

New York, US

• Assisted with department merchandizing.
• Provided customer service and personalized recommendations.
• Ordered necessary titles to meet customer demands and requests.

• Responsible for bi-weekly payroll, cash management and daily operations of store.
• Hiring, orientation, and training of new and tenured staff,
• Supervision of 40+ staff & weekly scheduling for non-managerial staff.
• Participated on Loss Prevention Committee, Safety Committee, and conducted monthly audits.
• Directed and managed staff of 5 in the flow of various products.
• Oversaw the process of the Receipts of Goods program.

Managed the set up and staffing of 12 seasonal business calendar kiosks and stores and one temporary bookstore, in CT, NY, and PA locations. Instructed staff on effective selling techniques through daily communication, training and onsite visit feedback.

Orientation training of coming new hires: operation of registers, selling essentials, loss prevention and best practices. Mentored tenured employees by providing ongoing policies, practices and procedures training.

Creation/implementation of in-store children's activities; maintain merchandising of children's department to increase sales. Cash handling; customer service;Events- Established events around major book releases such as Harry Potter 7, Pajama story hour, summer reading program and book drives to local community programs.

Master Of Business Administration (M.B.A.)

Bs, Human Resources

Associates, Early Childhood Education

Education record

Education record